CONTRIBUTORS
JONATHAN GILMOUR
JEFF GILMOUR
PEGGY GILMOUR
For the last 20 years Jeff has been assisting Jonathan Gilmour is the business development Peggy has, for over 20 years, been passionately
networking bodies, national committees, manager of ARC, and owner of CommunityworX involved in the Human Resources and
national stakeholder groupings, sector HOA Recruitment, a recruitment company Training & Development fields in the retail and
training authorities, national standards bodies, specialising in HOA management placements. manufacturing sectors. She has developed
government departments and employer bodies Being exposed to the intricacies of community and implemented policies and procedures,
in areas of collaboration, generation of national management at an early age and working performance management systems and
standards and qualifications, and formalisation closely under Jeff Gilmour, he has developed training programmes. She has also facilitated
of agreements for purposes of harmony, an early passion for serving the residential industry standards generating and assessment
legislation and common purpose. community industry since joining ARC in 2015. processes, piloted various learnership projects,
Prior to joining ARC, Jonathan earned a Bachelor and consulted on skills development in
Jeff is the president of the Association of of Commerce degree in marketing management general and on the quality assurance and
Residential Communities (ARC), founder of the and spent a year working for Associa, the USA’s implementation of such projects. Peggy’s
Community Associations Institute SA (CAISA) largest HOA management company, at their portfolio at ARC includes finance and special
and executive member of the Residential corporate offices in Dallas, Texas. Jonathan projects.
Community Council (RCC). He is also a member of has spent time working at the HOA offices of The World Congress of Community Association Eagle Canyon Golf Estate, Fourways Gardens Management (TWCCAM) and the Foundation and St Francis Links, learning from some of the of International Community Associations best community managers and HOA staff in the Research. In 2010 he received the CAI Rising country. As business development manager, Star award for Community Association he is now responsible for member and partner Leadership. acquisition, marketing functions and extending
ARC’s reach on a national level.
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INDUSTRY JOURNAL
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