INDUSTRY OVERVIEW
. . .
Not so long ago, if somebody wanted to have their
complaint heard, the best options were to write a
letter to the newspaper (and hope that it would be
published) or dial into the radio.
Customer
COMPLAINTS ,
and SOCIAL
MEDIA
n “PINECONES ESTATE IS RUNNING A FRAUDULENT
Anyone could publish something on social PERSONAL LIFESTYLE”
ow, in the digital age, everyone has a
voice. Never before has it been easier
to have your concerns or thoughts
heard – no matter how insignificant
or trivial they are – and that has
implications for estate managers.
LEGAL OPTIONS
media that is hugely defamatory about the
OPERATION AND JOE BLOGS IS A CRIMINAL -
THEY OVERCHARGE ME FOR LEVIES EVERY
MONTH AND HE USES MY MONEY TO FUND HIS
estate and one of its principals, for example:
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INDUSTRY JOURNAL