• • Recognise children. Use your newsletter to note worthy When the residents do make it to the activity, they can mingle
accomplishments in academics and athletics for the younger with each other and learn more about the association and its
members of your community. Coordinate with schools and benefits.
your neighbourhood parents to get a list of achievers.
• • Send thank-you notes. When someone volunteers – in any
• • Sponsor a safety seminar. Did you know that more than 80% capacity – say thanks. Knowing that the board or manager
of child safety seats are improperly installed in vehicles? appreciates their involvement goes a long way. It also may
Coordinate a safety seminar with emergency services to start a chain reaction of positive publicity for the board.
educate parents and grandparents on this and other issues
• • Practise positive customer service. If a resident writes a
such as bicycle safety.
letter, sends an email, or leaves a message, make sure that
• • Promote health and wellbeing. Use your clubhouse to host a you reply within 24 hours, even if you don’t have a definitive
blood donation drive before the holidays and/or offer blood answer yet. Let the resident know that you’ve received their
pressure and cholesterol screening. message and that you’re working to find an answer – and give
them a realistic time period during which you will respond.
• • Schedule a movie night – outdoor movies are all the rage
This does