From the
PRESIDENT
ARC turned 10 years old on 1 April 2018.
Over this time we have worked with many amazing
communities and developed relationships with
incredibly professional individuals.
These include estate managers, directors and trustees, members of HOA staff and
best-of-breed service providers who have become long-term business partners
with ARC.
During this time, we had the privilege of attending and speaking at international
residential community conferences in the USA, Europe and the UAE, and have
developed strong relationships with residential community practitioners in these
countries as well as with the Australian and Canadian Residential Community
Industry.
These relationships led to the establishment of the Community Association Institute
of South Africa, and the newly formed Residential Community Council. ARC also
served on the World Congress of Community Association Management and the
International Research Council. I was also privileged to have been awarded the
CAI rising star award in 2010.
The industry has experienced a decade of change, with new legislation being
passed including the new Companies Act, the Community Schemes Ombudsman
Service Act, and the Sectional Titles Management Act. Apart from this, director
and trustee roles and responsibilities have changed, and expectations of HOA
and Body Corporate members have increased. Issues relating to good corporate
governance, the application of policies and procedures, imparting best practices
in the management of communities, and the implementation of internal dispute
resolution practices have all become top of mind on the agenda of directors,
trustees and management.
ARC has held six annual industry conferences attended by over 1,000 member
communities, over 200 regional chapter meetings and 100 workshops, and has
developed over 600 best practice solutions for its members. Growing from 11
founder members in 2008 to around 350 members in 2018, we remain at the
forefront of most issues and challenges facing all residential communities in
South Africa.
We are proud of the 5th annual journal – launched at the annual conference
at Serengeti Estates on 13 and 14 September 2018, and trust you will get value
from this edition.
Jeff Gilmour
04