ARC COMMUITY
Many big thank yous to our sponsors who contributed to the success of this year’ s events. Servest( our Golf Day Sponsor), Pulse Communication( our registration and lunch partner), Impro Technologies, CommunityWorx Recruitment, MTN and EnelX, who each sponsored a conference session, Supersonic who provided the Wi-Fi for all the delegates, and Estate Living for the 5th edition of The Residential Estate Industry Journal.
Then, to all our exhibitors who created wonderful and informative displays of their offerings to the industry, and participated in the conference: Averda, B-Safe Systems, Dulux, Elf Rentals, EnelX, Estate Living, Impro Technologies, Kusile Consulting Services, Mahala, MTN, NBI, NIC Brokers, Real Estate Development Interactive( REDi), Servest and Spar Pharmacies.
Thank you to everyone who participated this year and we look forward to seeing you all again next year!
2018 ARC Annual Conference – Programme
Day 1 |
Thursday 13 th September 2018 |
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Times |
Duration |
Session |
08:00 to 09:00 |
60 minutes |
Registration, coffee and networking Sponsored by Pulse Communication |
In the exhibition area |
09:00 to 09:30
09:30 to 11:00
11:00 to 11:45
11:45 to 13:15
13:15 to 14:15
14:15 to 15:15
30 minutes |
Welcome session |
Jeff Gilmour, president of the Association of Residential Communities |
Session 1: Strategic community management sponsored by Impro Technologies |
90 minutes |
Adapting to the changing roles of the |
Introduction presentation and breakaway sessions |
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community manager |
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45 minutes |
Morning tea |
In the exhibition area |
Session 2: Innovation and creative management sponsored by CommunityWorx Recruitment
45 minutes Disruptive technologies in community management Think Big but Act Small. There are always trade-offs between speed, durability and operational maintenance. A powerful technology ecosystem can help YOU leverage your business whether big or small. So, what’ s the next thing … The Internet of Things – advances connectivity of devices, systems and services but that won’ t get you anywhere unless you are laser focused on your customers’ experiences and how connected devices can solve their problems.
30 minutes Using your whole brain in the 21st century Understanding your four-quadrant brain, moving beyond your comfort zones, discovering the eight dimensions of your brain and putting your eight-dimension brain into action – gaining an amazing edge.
Pepe Gutiérrez, the founder of Megafincas Alicante S. L. in Spain and a Property Management Professor at the Alicante and Burgos University. Pepe has spoken on the topic of Innovative Community Management around the world for many years.
Dr Kobus Neethling, from NBI, is regarded as the leading creativity expert in South Africa and one of the top three speakers in the world on the topics of‘ Creativity and Innovation’ as quoted in the programme of the 12th European Conference on Creativity and Innovation. He works with major corporations, national sporting teams, and education groups from all over the world training, motivating and innovating.
15 minutes |
Rewarding community members |
Jeff Gilmour, president – Association of Residential |
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Communities |
60 minutes |
Lunch sponsored by Pulse Communication |
In the exhibition area |
Session 3: Transformation |
30 minutes |
Community Social Investment & BEE |
Malcolm Samuel, general manager of Simbithi Eco-Estate, |
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with over 23 years’ experience in residential community |
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management and qualifications in Corporate Governance, |
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Accounting and Estate Management, is well versed in the |
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art of managing the diversity of a residential community. |
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He has a keen interest in Community Social Investment, |
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and ardently pursues partnerships beyond the borders of |
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Simbithi. |
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Terry Dearling – in her corporate roles she has dealt with a new democracy and changing legislation, headed the Human Resources function which spanned 10 African countries and 6,000 employees, while holding a board role. Prior to this, she held a global position incorporating Employee Communication and Human Resources across 25 countries with 22,000 employees. |
30 minutes |
Panel discussion |
Estate managers will serve on a panel to debate the topic. |
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