Residential Estate Industry Journal 5 | Page 43

Let’s be honest here, though. Even the best plans sometimes go wrong but, as we all know thanks in part to social media, it’s not what goes wrong that is remembered but how you fix it. This is of utmost importance in any business scenario, especially these days when negative comments can spread like wildfire. As Ferreira says, ‘we take mistakes very seriously and right up front we like both our teams and the client to know that should there be a mistake, we will respond to it, learn from it, and share it within the team to ensure that it doesn’t happen again. Okay, so you’re almost convinced. But what about security? It’s something both you as estate manager and each one of your home owners takes very seriously, and you cannot risk a possible breach when everything is running so smoothly. Never fear when Servest Landscaping is near … as all of their staff members are properly vetted and have a security clearance. Great that you’ve made the call, and I bet you’re delighted that Mrs Jones can be discussing her Carpobrotus dilemmas with someone else now – the wonderfully professional team from Servest Landscaping! Did you know? Servest Landscaping are accredited with an Ecocert biodiversity certification to assist you with creating spectacular landscapes, while meeting environmental compliance standards. Their expertise extends to mitigating environmental impacts and biodiversity restoration in a way that allows you the opportunity to benefit both socially and economically. www.servest.co.za Val de Vie 43