2017
ARC ANNUAL CONFERENCE & GOLF DAY
THE 5TH ARC ANNUAL CONFERENCE AND EXPO TOOK PLACE ON 2 AND 3 AUGUST 2017 AT THE BEAUTIFUL VAL DE VIE ‘ SUPER ESTATE ’ ( WHICH NOW INCORPORATES PEARL VALLEY ), WHILE THE ARC ANNUAL GOLF DAY WAS HELD ON 4 AUGUST AT THE PEARL VALLEY GOLF COURSE AT VAL DE VIE .
Over 150 high-profile stakeholders belonging to the residential community industry were in attendance , the largest turnout for the event , which was held for the first time in the Western Cape . The events attracted delegates from the Free State , Gauteng , KwaZulu-Natal , Limpopo , Mpumalanga , North West , southern and Eastern Cape and the Western Cape , as well as a selection of international participants .
The conference programme , a detailed programme page 5 , covered six themed sessions over two days , with the key imperatives within each theme explored in greater detail . These interactive sessions were facilitated by experts from the residential community industry and included specialist input , panel and group discussions and lively debate . The six themes included :
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Security , risk , systems , technology , guarding and access control , led and facilitated by Hannes Hendriks and Dirk Uys , and sponsored by Impro Technologies
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Environment and water , going green , conservation , sustainability and waste , led and facilitated by Stephan Vorster and sponsored by Servest .
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Staffing and performance , job descriptions , performance criteria , succession planning and training , led and facilitated by Liezl
Clause and sponsored by Workforce Management Solutions
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Legal compliance and governance , CSOS , Companies Act , STSMA , policies and procedures , rules and regulations and dispute resolution , led and facilitated by Glynis Coetzee and Lazelle Paola
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Communications , telecommunication , IT and customer management , websites , publications and social media , led and facilitated by Henk Booysen and sponsored by Telkom
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Community management , manager and director roles and responsibilities and stakeholder management
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The conference closing panel discussion and debate were facilitated by Francois Schoeman and Jeff Gilmour .
We were privileged to have two renowned keynote speakers who provided us with new insights in entertaining and informative addresses . Lorne Sulcas addressed the delegation on the first day with his presentation on Thriving in a Wild World™ – Powerful Success Lessons from Africa ’ s Three Big Cats , while Chantell Ilbury gave an informative presentation on ‘ Shifting Scenarios – the possible futures for South Africa ’ on the second day .
Our sponsors were again extremely generous and contributed hugely to the success of the event . A huge thank you to Telkom who so generously sponsored all the available accommodation at Pearl Valley , making it possible for most of the delegates to attend . Our Golf Day sponsor was Servest , who , along with Impro , Workforce Management Solutions and Telkom , all sponsored a conference session , while Cell C kindly sponsored a lunch and MTN and Enel Energy a tea . As always , the production and publishing of the Residential
Estate Industry Journal is completed by the Estate Living team , who make it possible for us to share industry expertise and help us to grow as a community .
Another big thank you goes to all our exhibitors who helped to create wonderful and informative displays of their offerings to the industry and participated in the conference . These include Argility , B-Safe Systems , Cell C , Enel Energy , Estate Living , FNB , Gurumanzi , Impro Technologies , Kusile Consulting Services , MTN , National Emergency Medical Services ( NEMS ), NIC Brokers , Real Estate Development Interactive ( REDi ), Servest , Telkom , The Creative Group , Universality and Workforce Management Solutions .
All delegates and sponsors attended a sparkling gala dinner at Val de Vie on Wednesday 2 August and were entertained by the well-known singer and songwriter MD Greyling .
Following the last day of the conference , delegates relaxed over an informal ‘ build your own burger ’ dinner , while others prepared for a good day ‘ on course ’ at the ARC Annual Golf Day – with the chance to walk away with the prestigious winning estate floating trophy . The Golf Day and Prize Giving Dinner took place at Pearl Valley Golf Course and Country Club , with thanks going to Servest for sponsoring this part of the evening .
While the golfers were busy on the course , Telkom treated the non-golfers and those partners who accompanied delegates to a truly memorable wine experience at L ’ Huguenot at Val de Vie .
Thank you to everyone who participated , we hope to see you all again next year !
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