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The Certified Manager of Community Associations( CMCA) qualification was also made available to CAISA members in 2015 as a paper and pencil exam. CAISA is currently playing a leading role in introducing an international standard to the CMCA. This will be available to members as a paper and pencil exam from September 2016. The Professional Management Development Programme has proved very popular among CAISA members, more than a hundred of whom have successfully taken the exam.
Community Associations and Schemes( iCAS101)
An Introduction to Community Associations and Schemes( iCAS101) course is currently in the development stage. Extensive research and input from experts in the industry will enable CAISA to provide an entry and introductory course to staff, service providers and other role players. The iCAS101 course should be available from September 2016 and will cover the following topics: Legal Basis of a Community Association, Rule Development, Rule Enforcement. Financial Management, Budgets, Collecting Levies, Financial Statements, Audits, Taxes and Investments. Facilities Management, Maintenance, Sustainable Lifestyle, Request for Proposal( RFP), Contracting, Risk Management. Community Management and Leadership, Roles and Responsibilities of Owners, Board of Directors, Trustees, Committees, Management and Types of Management, Role of the Community Association Manager, Types of Management, Management Plan, Evaluating, Board Meetings and Decision-Making, Types, Preparations, Structures, Quorums, Proxies, Fiduciary Duties, Resolutions, Developing Communities, Human Resources. Communications, General Communication Tips, Essentials of Written Communication, Providing Exceptional Customer Service, stonehurst mountain sEstate
Communicating with Residents / Tenants, Developing Internal Communications, Media Relations. Security, Security Service Providers, Infrastructure, Technology, Risk Assessments, Community Security Services. Ethics, Code of Ethics, Conflict of Interest.
Future
Training, development, education and mentoring are the future of any industry in South Africa. The South African landscape is changing fast, and with the Community Scheme Ombud Service will change even more over the next three to five years. The training and development of industry role players will therefore intensify over the next few years, and CAISA is well positioned to continue to fulfil its mandate.
Johan Kruger www. caisa. co. za