Resident Involvement Toolkit Issue 1 | Page 2

Success, Satisfaction and Scrutiny:
the Resident Engagement Toolkit

Contents
3 Introduction
5
6
10
18
21

Practical steps
Laying the foundations
Designing the offer
Recruiting and retaining residents
Maximising potential

23 Next steps
24 Appendix One: Our Resident Governance Structure
26 Appendix Two: Our informal opportunities for involvement

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