Whittlesea Community Connections Housing Brokerage & Support Project
Client Interview Schedule
This interview will have five main sections. In the first section we will start by talking about the private rental
support you have received. In the next section I will ask you questions about your experiences in the private
rental market. We will then talk about what difference the private rental support program has made for you.
In part four we will talk about what you think would make the program better. In the final section I will collect
some background details. This background will help to identify different needs for support according to age,
family type, income and so on. Please let me know at any stage if you would like to stop or are not
comfortable with the questions. Just to remind you all your answers will be strictly confidential.
Lets start with the support you have received to access and remain in private rental
Section 1: Private rental housing support received
1. What type of practical and financial support have you received from Whittlesea Community Connections to
assist with accessing and staying in your private rental housing?
a.
Brokerage/how much/ loan repayment schedule
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__________________________________________________________________________________________
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b.
Practical/emotional support from social worker/ what type of support and how often
__________________________________________________________________________________________
__________________________________________________________________________________________
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________________________________________________
2. When did this support first commence?/how long/is it still going?
__________________________________________________________________________________________
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3. How did you find out about the program?
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