9
Appendices
School of Global, Urban and
Social Studies
Title: Review of the WCC Housing Brokerage & Support Project
Centre for Urban Research
GPO Box 2476
Melbourne VIC 3001
Australia
Tel. +61 3 9925 0916
Fax +61 3 9925 9888
Email: [email protected] Ph: 03 9925 9923
Dear ………………………………………….You have been invited to participate in an interview to give feedback on your
experience of the Whittlesea Community Connections (WCC) Housing Brokerage and Support Project. To make sure
the interviews are completely confidential and anonymous WCC have funded me, Dr Sharon Parkinson from RMIT
University to conduct the interviews on their behalf. Participating in an interview is completely up to you. It will not
affect the support you receive from WCC in any way if you do not want to be interviewed. If you agree, the
interview should take about 30-45 minutes of your time. You will be paid $25 to cover your travel costs and time. In
the interview I will ask you questions on the:
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Type of support you have received
Whether the program has helped you
Your experience with finding a house in the private rental market
How the program can be improved
Personal background details such age, family type, employment, income
Answering some personal questions may make you feel uncomfortable. You do not have to answer any questions
that you are not comfortable talking about. You can ask your own questions and/or stop participating at any stage
and this will not affect you in any way. If you would like to talk to a support worker at WCC after talking about some
of your experiences this can be arranged for you.
I will write down your answers to the questions for my own records. The notes will be typed up and your name will
not appear on these notes. The notes will be stored in secure password file on my computer at RMIT. Your
responses will be strictly confidential and will not be reported back to WCC in a way that identifies what you have
said. Your interview notes will be made available to you on request. The answers that you give will not affect the
services that you receive in any way. Any information that you provide can be disclosed only if (1) it is to protect you
or others from harm, (2) if specifically required or allowed by law, or (3) you provide the researchers with written
permission.
Your answers to the questions will help to improve the Housing Brokerage and Support Project. I will also interview
up to 10 people in the program. Your answers to the questions will be anonymous and put together with others who
I will speak to in the program so that I can identify common experiences and suggestions. The combined answers
will appear in a final report. WCC will use this report to further improve their Housing Brokerage and Support
Program. Your anonymous responses may also be used as part of new research on private rental support programs
and appear in other publications. You will be able to access all publications from the research by contacting WCC
and/or me directly if you would like a copy.
Yours sincerely,
Dr Sharon Parkinson
If you would like to contact a support worker after the interview at WCC please contact Ben Rogers at WCC. If you have any concerns about your
participation in this project, which you do not wish to discuss with the researchers, then you can contact the Ethics Officer, Rese \