5.5.1 United States Social Management Sales Growth ( 2012-2017 ) 5.5.2 United States Social Management Price ( 2012-2017 ) 5.6 Social Measurement Sales Growth and Price 5.6.1 United States Social Measurement Sales Growth ( 2012-2017 ) 5.6.2 United States Social Measurement Price ( 2012-2017 ) 6 United States Market Segmentation Social Customer Relationship Management ( CRM ) Software by Application 6.1 United States Social Customer Relationship Management ( CRM ) Software Sales Market Share by Application ( 2012-2017 ) 6.2 Customer Service and Support Sales Growth ( 2012-2017 ) 6.3 Marketing Sales Growth ( 2012-2017 ) 6.4 Sales Sales Growth ( 2012-2017 ) 6.5 Others Sales Growth ( 2012-2017 ) 7 California Social Customer Relationship Management ( CRM ) Software Sales , Revenue , by Type , Application and Manufacturers 7.1 California Social Customer Relationship Management ( CRM ) Software Revenue , Sales and Growth Rate ( 2012-2017 ) 7.2 California Social Customer Relationship Management ( CRM ) Software Sales and Market Share by Type 7.3 California Social Customer Relationship Management ( CRM ) Software Sales by Application ( 2012-2017 ) 8 New York Social Customer Relationship Management ( CRM ) Software Sales , Revenue , by Type , Application and Manufacturers 8.1 New York Social Customer Relationship Management ( CRM ) Software Revenue , Sales and Growth Rate ( 2012-2017 ) 8.2 New York Social Customer Relationship Management ( CRM ) Software Sales and Market Share by Type 8.3 New York Social Customer Relationship Management ( CRM ) Software Sales by Application ( 2012-2017 ) 9 Texas Social Customer Relationship Management ( CRM ) Software Sales , Revenue , by Type , Application and Manufacturers 9.1 Texas Social Customer Relationship Management ( CRM ) Software Revenue , Sales and Growth Rate ( 2012-2017 ) 9.2 Texas Social Customer Relationship Management ( CRM ) Software Sales and Market Share by Type 9.3 Texas Social Customer Relationship Management ( CRM ) Software Sales by Application ( 2012-2017 ) 10 Florida Social Customer Relationship Management ( CRM ) Software Sales , Revenue , by Type , Application and Manufacturers 10.1 Florida Social Customer Relationship Management ( CRM ) Software Revenue , Sales and Growth Rate ( 2012-2017 ) 10.2 Florida Social Customer Relationship Management ( CRM ) Software Sales and Market Share by Type 10.3 Florida Social Customer Relationship Management ( CRM ) Software Sales by Application ( 2012-2017 ) 11 Illinois Social Customer Relationship Management ( CRM ) Software Sales , Revenue , by Type , Application and Manufacturers 11.1 Illinois Social Customer Relationship Management ( CRM ) Software Revenue , Sales and Growth Rate ( 2012-2017 ) 11.2 Illinois Social Customer Relationship Management ( CRM ) Software Sales and Market Share by