Reports 2013 CTRM Global Market Size | Seite 14

13 estimated headcount numbers, ComTech then generated a number of reliable reference points and ratios for analyzing other vendors for which we had less visibility. One of the primary ratios utilized in estimating any particular vendor’s revenues was the "revenue per headcount" estimate. In our analysis of metrics provided by vendors or garnered through other sources, the actual revenue per headcount figure ranged from $50,000 to $230,000 per employee. This variances in this metric was correlated to a number of factors, though the primary influences were geographic location of the employees and level of specialization of the vendor. Based on an analysis of the entirety of this data, revenue estimates can be accurately established for all vendors known to provide qualified solutions in the market. Assumptions were then made for each vendor regarding the allocations of those revenues amongst 4 categories: 1) traditional license revenues, 2) SaaS/Hosted license revenues, 2) services revenues, and 4) revenues associated with support and maintenance agreements. Total CTRM Market Vendor License Vendor Services Vendor S&M SaaS/Hosted Third Party Implementation Non-Vendor Solution $ $ $ $ $ $ Total CTRM Market Value $ 2012 235 455 214 33 355 269 $ $ $ $ $ $ 2013 237 483 219 38 358 267 1,562 $ 1,602 In addition to the identified and known vendors of CTRM products, we have made the assumption that there exists some number of vendors that are unknown to us. While ComTech Advisory analysts are highly experienced in this market, we cannot assume that every vendor, particularly those that operate in very localized markets (particularly in the Asia Pacific and Eastern European/Russian markets), will be known outside their local areas. Therefore, we have included a relatively small Global CTRM Market Revenue - Vendor Only amount of revenue (less than 5% of $1,400 the global total) to account for these entities. $1,200 $1,000 $Millions In order to determine a total market spend for CTRM technologies, it is $600 also important to account for the dollars spent with consultants and $400 system integrators outside those $200 provided by the vendors of the $technologies. We have observed a 2012 2013 2014 2015 2016 2017 2018 clear trend by most market License Saas/Hosted Vendor Services Support & Maintenance participants to engage such 3rd party services in almost all new product implementations, and an increasing number of upgrade and other support-related projects. Utilizing the results of a number of different research paths, we have established the value of these 3rd party services related to the initial implementation of CTRM solutions as $355 million in 2012. $800 Additionally, we have established a value of custom developed or bespoke solutions (non-vendor) produced and delivered by third party consultants at $269 million for 2012. This value represents the portion of the market that has chosen to deploy custom developed solutions despite there being commercially available software that could meet many or most of their requirements. While this portion of the market is sizeable, representing about 17% of © 2013 Commodity Technology Advisory LLC Houston TX and Prague CZ