• “Mandatory school closures completely changed our model of education from classroom
learning to distance learning.”
• “Staff furloughed, work at home training done via conference call (Zoom), some client meetings
delayed or done through Zoom. Some clients have suspended new project starts.”
• “People are seeking smaller schools with smaller student-to-teacher ratios as a result of the
pandemic, so a small school like ours stands to benefit from those new prospects.”
• “Our clinical services are way down. Worked to quickly get telemedicine up for virtual visits with
kids, and while that has improved, it’s still a struggle to secure engagement, particularly with the
kids under age 10. In addition, we had to distribute laptops and work to secure home Internet
service for our students to provide educational services – so a lot of new setups required to
maintain client base.”
• “Increased grants to non-profits.”
• “Can’t do teaching like we were for workforce readiness. Also run a food pantry and have 4
times the business we had prior to the epidemic.”
• “We have moved most of our program offerings to online/virtual outlets and intend to restart
our retail operations under online and curbside orders only for the foreseeable future.”
• “We now offer more online classes, meetings, and other information. Before, our outreach was
in person.”
• “We can no longer conduct workplace campaigns – our main source of pledges. This happened
in the middle of our annual campaign. We are trying out many new digital approaches to reach
donors.”
• “We are helping supply agencies with goods for COVID-19 and have also developed a ‘relaunch’
program within our consulting services.”
• “We have put greater emphasis on our mission. We see new ways in which we can witness to
the Gospel through our work.”
• “With no guests allowed on-site, we have enhanced virtual experiences to help increase
awareness, the emotional well-being of our supporters, and build new fundraising channels.”
• “Increased need for transition of individuals from hospitals to home.”
• “Increased need to supply basics for families.”
• “Serving clients we don’t typically serve, and serving clients in new ways.”
• “Our facility is grappling with what it means to operate homeless shelters with social distancing
in place.”
• “Providing meals to more seniors in need, regardless of whether we are contracted with an
organization to cover the costs.”
• “We have had to shift priorities. We’ve had to change the rate of decision-making, and we’ve
changed policies.”
• “Focus is more on community and partner needs, less on projects as projects are slower
currently.”
• “Far more online presence, including live streaming events.”