Renewable Energy Installer May 2015 | Page 20

Opinion Q&A Two minutes with . . . ADRIAN WRIGHT Happy Energy Who are you? Stephen O’Hara, managing director of Elmhurst Energy What do you do? Elmhurst Energy provides first class software, accreditation, training and technical support for over 6,000 energy assessors. We also provide training and hold a register for those undertaking ESOS audits. Where are you? Our headquarters is in Lutterworth, Leicestershire. How’s business at the moment? Business is good, we have recently launched new energy assessment software apps with a broad use across apple and android devices. We’re also excited about our new tool for GDIPs and our ECO2 software. How could business be better? Everyone in this industry would benefit from a more consistent strategy from government on tackling energy inefficiency and fuel poverty. We have created our own manifesto which outlines how energy policy could be improved. You can find a copy on our website at www.elmhurstenergy.co.uk. Who do you admire in renewables/energy efficiency? There’s no one I admire more than those small businesses on the ground whose job it is to go out there and sell the vision whilst working within a restrictive framework. They’ve seen many changes in this industry and know that policy can take them in a new direction at any time. I hope one day this will change. What’s the best business advice you’ve ever received? Never stop listening to your customers. They only need you if you can make life better for them. REI: What have you got planned for 2015? AW: A particular holy grail of ours is to offer whole house upgrades such as LED lighting, insulation, biomass, solar PV and solar thermal to our customers rather than focus on one or two measures. We will be looking to continue to drive this offer and also expand our renewable energy offer, looking at new ways of packaging up finance for products to give a new type of offering to our customers. What do you see as the growth area for renewables? I can see biomass demand dropping off fairly quickly as the tariff continues to be reduced through degression but, as we witnessed with solar PV, this may make way for lower cost boilers to come onto the market making biomass a more affordable proposition given the lower returns that will be provided through the RHI. How is your company cutting its carbon footprint? Our head office here at Pool Innovation Centre in Cornwall has been designed and built to the BREEAM Excellence standard, and uses 60 percent less energy than a conventional office building. In addition to this our installation depot in Perranporth has been fitted with our own biomass boilers to become energy efficient and reduce our carbon footprint. The office is largely paperless thanks to the use of safe and secure online systems to process and store much of our administrative ‘paperwork’. Adrian Wright is CEO at Happy Energy 20 | www.renewableenergyinstaller.co.uk