Remote Infrastructure Management May 2013 Vol# 3 | Page 10

Sample ROI Simulation The following table shows a simulated Return on Investment and potential savings for a customer with 5000 devices/users. Expense Head Quantity Number of Users or Endpoints 5000 Number of IT Support Employees 100 IT staff average Salary per year Outflow (US$) Remarks 52% 60,000 Increase in employee productivity Office Location 10 Overhead Load Factor 2 Medium IT Complexity 2 Medium In House Expenses per Month 1,135,050 STPL iMS Fees per Month 951,400 Productivity Increase of in house staff 52% Potential Savings per Month 183,650 Potential Savings in a Year 2,203,800 “Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without the talking about the other.” Bill Gates 16% 16% Reduction in direct costs 39% Increase in customer service p10 STPL iMS