INTERVIEW WITH ONEPROP INC. LEASING AND PROPERTY MANAGEMENT LINDA PLIAGAS
How are you able to cover such a large
benefit from resources unmatched in our industry.
ground?
What are some common management
ONEprop
has
implemented
processes
and
procedures that have allowed us to efficiently
manage properties for our clients that have saved
mistakes? And how dos ONEprop avoid
making those errors?
them money through lower expenses and fees. We
have been able to duplicate this model in several
Most landlords fire their property managers due to
markets and have grown our portfolio of managed
communication failure. In this industry a property
properties to over 4,500 homes.
manager must answer to a tenant and a landlord.
At
What distinguishes your property management
service from other companies?
times
this
can
be
demanding.
Strong
organization and time management are key in our
industry and can lead to communication failure if
not well managed.
Two years ago, ONEprop
opened an in-house call center, staffed with
When a client asks us what sets us apart in the
property managers who are available to answer
industry, we always have one answer, our
resident and clients basic questions during all
personnel. At ONEprop we strive to hire the
business hours. This provides a support team for
industry’s
staff.
the property management staff and helps us get
Coupled with our best in class training program,
one step closer of achieving our goal of answering
each Property Manager is a licensed Realtor and
100% of all phone calls in 20 seconds or less.
finest
property
management
member of the National Association of Residential
Property Managers (NARPM).
Our Property
Manager’s understand what decisions need to be
Why do you think many owners make the
made to have our client’s assets perform at the
mistake of not hiring a professional to
highest level.
oversee their properties?
Backed by specialists in leasing,
management, accounting and tenant law, our clients