Refurbishment and Restore Issue 21 2020 | Page 28

RINNAI ANNOUNCES LAUNCH OF THE TRUST PARTNERSHIP WITH INSTALLER NETWORK Rinnai, a global leader in heating and hot water units & systems for both commercial and residential sites, has announced the launch of the Trust Partnership with the formation of an installer network specifically for its domestic product range, the Zen & Zen Plus. The installer domestic partnership network will be offered to all bona fide, Gas Safe registered, installers of residential heating and hot water units and systems. The launch is complementary to the recent introduction of the Rinnai Zen and Zen Plus domestic heating hot water system. “This is our response to the advent of online direct sales platforms and companies where 28 - www.refurbandrestore.co.uk the installer is working to a rigid formula and facing downward price pressures on their rates. All sites and installations are unique in their own way and we want to create a domestic installer network - a Trust Partnership - where quality and price are the criteria. Not just price being the first, last and everything about a job. “In the Zen and Zen Plus we have a quality concept backed by high performance products and we want to work with those installers who aim to work at the mid to top end of the market, rather than scramble around the price-driven lower ends of the industry,” says Rinnai Managing Director, Tony Gittings. The Rinnai Trust Partnership will include comprehensive training and real-time instant-response technical support. “We will also be initiating a complete programme of benefits - including liveried work clothing, suitable for all the seasons, plus individualised marketing and business support,” adds Tony Gittings. Rinnai, global leaders in continuous flow hot water heating products and systems, recently introduced the Zen and Zen Plus home hot water & heating system which marries established and proven manufacture durability with new technologies to offer great energy efficiencies, user control and, importantly, unparalleled level of comfort.