What do I do if my sewer backs up?
If you are experiencing a backup in your service line, you may obtain a plumbing snake from the Municipal Works Dept. during regular business hours by calling 403-548-3618. Alternately, you may contact a plumber or drain cleaning contractor to clear the blockage. For more detailed information please refer to the Town of Redcliff Sanitary Sewer Blockage Policy No. 035 (2017).
Municipal Works is here to help everyone through any blockage situation and can assist you in
the process to remove the blockage by calling the numbers above!
Rates can be found in Garbage Rates and Collection Bylaw No. 1934/2021 and Water Rates Bylaw No. 1932/2021 @ www.redcliff.ca
Snow Removal Policy 36
In an effort to streamline snow clearing and sanding operations, declared snow routes during events that exceed 10cm will request residents to move their vehicles from Broadway Ave E, Broadway Ave W, Broadway Ave NE, Main St South, Mitchel St SE, Redcliff Way SE., 9th St NW, 9th St SW, 1st St NE, and South Railway Dr. Please remove your vehicles from the roadway to assist in clearing operations. Declared snow routes will be advertised on the electronic sign on Broadway Ave., Social Media, and at Town Hall.
For more information please refer to the Town of Redcliff Snow Removal & Street Sanding Policy
No. 036 (2018)
Preventing Service Lines from Freezing
In the later winter months (Feb/Mar), take extra care to help prevent your water service lines from freezing. You can keep a tap running lightly in a kitchen or bathroom. In doing this there is a consumption charge, however this cost is minor when compared to emergency repairs to private property to repair a frozen service line. In addition, ensuring adequate air flow in your utility room, as well as placing a small electric heater to ensure your pipes stay above freezing is highly recommended. Concrete has no insulation value and water that isn’t moving can quickly freeze if the frost is close enough to your water service line. While the Town does respond to calls, property owners should call local plumbing businesses first as some may have the tools necessary to alleviate a frozen water line. Taking proactive steps not only ensures you have a flowing water service to your residence but can also prevent costly repairs.
How is my water bill determined?
Your water bill is made up of three components; administration fee, capital component fee, and your physical consumption. The administration fee covers water treatment plant operations, water distribution operations, and administration. The capital component covers the physical cost to provide potable water to residents. Both the administrative and capital components are fixed fees. The consumption cost varies based off the volume of water your household consumes.
If you feel your consumption is high, there are ways to reduce costs. These include reduced lawn or garden watering, low flow shower heads, low volume flush toilets, reducing the amount of time your sink is running, going to a car wash instead of washing at home, installing a rain barrel, washing dishes by hand, and checking your house fixtures for any possible leaks. Even a small leak such as a dripping faucet can amount to a large volume of water consumed over the two month billing period.
Hours: Monday - Friday 7 am - 3 pm
#10 9th Ave SW, Redcliff, AB T0J 2P0
Office Line: 403-548-3618
Municipal Works
19
Before you disturb the ground
for any reason:
KNOW WHAT’S BELOW
Call Before you Dig!
WATER & SEWER
Town of Redcliff 403-548-3618
ELECTRIC, GAS, TELEPHONE CABLE
Alberta-One-Call 1-800-242-3447
albertaonecall.com
TELEVISION CABLE
Shaw Cable 1-866-344-7429