Realty411 Magazine Featuring Patty Arvielo - New American Funding | Page 41

the right path.
It was in the process that our
growth gave me the confidence
to keep building and through this
process I discovered the strength
of the business.
Q: Some say that getting to the
top is hard and staying at the top
is harder, how do you stay at the
top?
A: Yes, getting to the top is hard,
but everything of real value is
hard. When you achieve mile-
stones drawing attention will be
inevitable, both negative criticism
and new challenges flourish. I’ve
learned to view criticism and
challenges as an opportunity to
grow.
Every complaint I receive I
listen to carefully and figure out a
way to solve the current situation
and prevent it from happening
again. I always look for the les-
son to be learned and make sure
to generate action and stay true to
my beliefs. As long as my actions
are reflecting what I believe in, I
know I am on the right path.
Genuinely listening to clients
and team members gives me a
direct pulse on the status of my
business and helps me stay at the
top. Being easily accessible, a
genuine listener and action driven
has been my key to stay at the
top.
Q: How do you continue to grow
your business?
A: Growing your business goes
Realty411Guide.com

‘Impossible has
never been in
my vocabulary.
I wasn’t born an
entrepreneur, I
was made one.’
hand in hand with your person-
al growth. At a personal level
having mentors to look up to is
vital. I believe we must always
have someone that inspires us,
someone that is bigger than us,
almost unattainable. Someone
that we want to be like and figure
out why are they so successful,
and think how can I get there?
On the business side, I continue
to grow my business by identify-
ing the needs in the industry, col-
laborating with key partners and
staying committed to my princi-
ples. One of my key partners has
been the National Association of
Hispanic Real Estate Profession-
als, NAHREP.
Collaborating with NAHREP
has been the single best decision
I have made. Their mission and
commitment paired with their
impressive network and reach
allowed me to take my Hispanic
outreach efforts to a higher level.
As a result, I created Latino Fo-
cus in 2013.
The in-house group’s mission
is to develop services to enhance
the quality of the lending experi-
ence among Hispanic consumers
and aims to enrich the Hispanic
community through home owner-
ship.
After three years, this initiative
has evolved to encompass work-
shops tailored to the industry on
how to better serve this segment
of homebuyers and active partici-
pation in community events. We
have also made a commitment
PAGE 41 • 2017

within our company to reflect the
communities we serve across all
departments in New American
Funding. I strongly believe this
is not only good for business but
it is the right thing to do.
Q: What is your biggest fear?
A: Being an entrepreneur has
been one of the biggest fears that
I’ve had to overcome.
By nature I knew to be as se-
cure as possible with my income
and the idea of investing in a
business was simply too risky.
It was really my husband, Rick
Arvielo, who taught me that in
order to gain one has to risk, and
little by little I’ve overcome my
fear of entrepreneurship.
As an entrepreneur, the chal-
lenges are constant and the beau-
ty of it is our ability to adjust
and continue to move forward.
Impossible has never been in my
vocabulary. I wasn’t born an
entrepreneur, I was made one.

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