Real Estate Investor October 2022 | Page 174

TECHNOLOGY

Let ’ s take a look at the top ten trends that are expected to shape the future of Proptech over the next year .

1 . Virtual House & Apartment Tours

Closely associated with search applications are solutions that enable prospective buyers to take a virtual tour of properties while browsing . This helps the buyer as it eliminates the time and expense of visiting multiple properties , many of which can be removed from their list of potential purchases through virtual viewing .
Of course , most buyers will want to make a physical inspection of the property before making a final decision . Still , the time and money savings for the customer and real estate agent in determining the best fit can quickly add up . Moreover , today Virtual Reality and the Metaverse allow realistic virtual tours to houses where you can easily examine the property state , interior details , and furniture .

2 . Conversational AI

Real estate software customers expect to get the best service and experience from using the technologies . Contact channels must be available 24 / 7 , the response time must be as fast as possible , and the error rate should be close to zero .
An automated service desk with the conversation AI can easily fulfil the requirements . This technological approach goes beyond common chatbots making it one of the main real estate innovations in 2022 .

3 . Big data

Databases and data warehouses are used to store the immense quantities of information that is gathered concerning consumer preferences .
According to McKinsey ' s research , real estate applications based on machine-learning models can predict changes in rent rate with 90 % accuracy , while the changes in other property metrics can
174 OCT 2022 SA Real Estate Investor Magazine