TECHNOLOGY
The Home + Property portal offers complete automation of the maintenance function , closing the loop between tenant , property manager , landlord and service provider . Business Development and Partnership Head , Adriaan Hugo estimates that it can free up to 40 % of a rental agent ' s time daily .
“ Home + Property is a platform that makes it easier and more efficient to maintain properties by connecting property managers to a network of tradespeople ,” Hugo explains . “ Our platform and network of verified tradesmen ( our Heroes ) make managing multiple properties with multiple tenants easier , more efficient and it reduces risk while doing so .”
The process is simple : When a tenant logs a job , the Home + Property system requests approval from the managing agent and / or landlord . If approved , the agent assigns a Hero to the job while giving all parties visibility so there is no more back and forth . The
Hero accepts the job , visits the property on the scheduled date and provides a quote if the cost is over R1000 *.
“ All actions are digitally recorded for an end-to-end report , ensuring transparency and allowing agents to easily track all maintenance tasks in real time .”
If the agent approves the quote , the tenant is prompted to schedule a time for the Hero to return . The Hero completes the job , taking after photos and invoices . Payment is made on invoicing . (* If the cost is under R1000 , the Home + Hero completes it and invoices .) Should there be a dispute , payment is withheld .
134 NOV 2022 SA Real Estate Investor Magazine