The Challenge
IHSPM faced challenges with paper-based rental inspections and evaluations of damages since previous inspections were becoming an expensive issue . Inspections are extremely important to the IHSPM business , and the industry , and placing inspections at the forefront , puts IHSPM in front of the competition , by looking after their client ’ s assets as much as possible . Staying ahead of the pack and being early adopters of Proptech is important , and that ’ s why they chose a solution like Property Inspect .
Objectives
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Find a professional and user friendly system , that was tried and tested , that could provide useful data for management
A solution that had automatic report distribution , and reduced time on site
IHS needed a solution that had activity logs and email history , for dispute resolution
It was important to find a robust solution that had excellent service and support , that could work offline
Solution
Cloud based storage reduced risks associated with traditional paper reports Tenant ‘ no shows ’ for inspections reduced Full historical logs and timeline storage made for effortless compliance Staff evaluations and accountability became easier to manage Easy access to reports significantly reduced time taken to resolve disputes Inspector diaries and time management dramatically improved API integrations allowed connections with other systems Effortless report creation via the APP , resulted in ‘ time on inspection ’ reductions
Outcome
IHSPM has performed over 46860 inspections in the Property Inspect App !
Property Inspect provided an end-to-end solution that enabled digital property reports to be conducted on site , easily and quickly . Moving from the traditional paper form , IHSPM were able to make huge improvements managing their inspection process so that there was a fully secure and documented process for conducting property inspections and management of their portfolio .
“ Besides being able to process deposit refunds more effectively , and reduce the number complaints and disputes , what really impressed me about Property Inspect was the fact they don ' t ‘ rest on their laurels ’. They have a strong continuous product improvement cycle ”
Stephanie Botha , MD - IHS Property Managament
Improve your business processes by getting in touch with Property Inspect
info @ propertyinspect . co . za + 27 ( 021 ) 201 1142 www . propertyinspect . com / za /