Real Estate Investor Magazine South Africa October/ November 2019 | Page 27

M ike Greeff, CEO of Greeff Christie’s International Real Estate, says the real estate sector is no stranger to change. “The property market is affected by change and more importantly, changes to systems happen on a reg- ular basis. Real estate agents have proven their tenacity by their willingness and ability to adapt to these new systems.” “Despite the new approaches to property sales, the need for traditional real estate practices and systems remains great. Not everyone interested in buying or selling property is comfortable with navigating the process through the click of a button. There is a large percentage of people who still rely on traditionally known methods to ensure they successfully follow through on their property goals.” “Not everyone interested in buying or selling property is comfortable with navigating the process through the click of a button” “The key to being successful in the property market is not for us as traditional agents to be stuck in the past or for younger agents to solely rely on new technology in order to be successful. We should rather strive to make use of new technology but keep to our traditional values and best practices. The property industry is always about putting buyers and sellers first and satisfying our clients,” adds Greeff. Here are ways in which both the traditional and new form a successful symbiotic relationship: New ways of advertising still require traditional methods Advertising properties is arguably the most crucial part of getting a property sold. Therefore, ensuring this part is executed as best possible is crucial to a successful campaign. Newer forms of advertising such as property emailers, email banners and social media ads are a sure-fire way of determining the level of interest from those looking to buy, sell or invest. But the more traditional show days are not to be scoffed at. The appeal of new technology methods will be lost on many of the older generation who still want to look at a property in person and in this way the traditional show day remains an invaluable tool. New ways of acquiring leads should always be followed up with personal contact With developments in the real estate industry moving at a rapid pace, there have been many new inventions and methods introduced to make acquiring leads less of a challenge and more of a reality. However, new age real estate should not lose sight of the fact that even with all of the advanced technology and targeted ways of speaking to clients, there is an immense importance to be found in the distinct human contact of speaking to a real person and not an automated email response. Thus, when implementing and making use of these systems, agents should bear in mind the huge importance personal interaction and follow-up makes. Counter to what many might believe, not all real estate transactions begin with an inquiry on a property portal. Only 4% of leads come from portals, websites and social media. Almost 20% of buyer’s still come from estate agents’ databases and nearly 50% of leads come from show days. Digital marketing can be great for awareness and garnering attention. But when it comes to closing deals, human interaction remains the best seller.. New and easier ways of entering the industry should still be followed up with mentoring from experienced agents While it may be possible to obtain a real estate license online and conduct most of your work in the virtual realm, mentoring from an experience estate agent is important. There is an immeasurable amount of knowledge to be gained from being mentored by a seasoned agent. The experience of agents in reading clients face-to-face cannot be replaced technology. These are skills that cannot be replaced by analytics or calculated by a computerised algorithm. “There have been many new inventions and methods introduced to make acquiring leads less of a challenge and more of a reality.” New age estate agents can benefit from the experiences of others. But more seasoned agents still have room to grow and learn. Traditionalists can benefit from statistical data that shows market behaviours and trends. This information paired with their insight into their areas of specialisation would make them a force to be reckoned with. Whether you are a tried and tested, traditional agent or a new-age property prodigy there is much to be said for finding a happy balance between the two styles of doing business. Why not be the best of both? SOURCE Greeff Christie’s International Real Estate SA Real Estate Investor Magazine OCTOBER/NOVEMBER 2019 25