Real Estate Investor Magazine South Africa November 2019 | Page 21

According to CEO and founder of Enlight Strategic, Tanja Lategan, “with fewer buyers and not as many people affording to pay rent, coupled with excess stock as individuals and businesses relocate elsewhere, times are tough” it is wise that estate investors make use of the following tech trends.” 1 Disintermediation With tech innovation and rapid change in online content, commercial property tenants are becoming wiser and more tech savvy than before. Equally so, offshore and other property tenants are becoming more educated and switched on so that the use of intermediaries is becoming a thing of the past. Buyers and sellers pitch, view and finalise property buying transactions completely online. Here are the ways in which technology has removed intermediaries during property sales: Schedule online applications Leases can be signed in different parts of the world Keyless viewing Peer to peer asset trading Virtual and augmented reality used for viewings Property documents and history saved securely via blockchain BidX1SA uses technology to increase the audience of their property auctions. It brings buyers and sellers together through an online property auction platform. Buyers have access to a larger variety of properties and sellers are able to receive a suitable price for their property with less time on the market. MC du Toit, CEO of BidX1SA says: ‘Now acquiring property for sale on auction via an online platform is rapidly becoming a convenient and secure way of transacting. It’s a whole lot easier and quicker than physically attending an auction at a specified location. Plus it’s secure, and provides an opportunity to acquire a property at a value-for-money, market-related price.’ 2 Tenant centricity The real estate sector has seen a number of investors and building owners opting for this strategy, fuelled by the advancement of technology. Co-working spaces are a way for property owners to make more money out of the unused spaces in their buildings. With all tenants in the same space, this means less admin for the landlord as there is only one building to regularly check, report to and manage. Various rental/leasing companies have mastered the concept of keeping their tenants as close to one another as possible. WeWork remains one of the most relevant examples of pioneers and masters of this trend. The collaborative workspace of Attspace is a first for South Africa. Its shared office space is in a national monument built in 1798 and second-oldest building in South Africa’s second- oldest town. But the history of the property is emphasised by the paradox of the new trend that it represents. The advantages of tenant centricity: Move to shared workspaces Meet lifestyle and work hours half way Less space is required for fixed employees occupying the office Greater flexibility from the landlord “Attspace is Atterbury’s first venture into the exciting world of co-working. We are experimenting with the concept at our Stellenbosch property and, based on its success, intend to expand our unique vision for shared offices into other areas of South Africa,” says Jackie Raubenheimer, leasing manager of Attspace. 3 Augmented Analytics With cutting down on intermediaries comes the burden of maintaining high data as proof that the sudden digital change to does indeed work. This is in the best interests of investors, developers, buyers and sellers. It is not solely to impress and keep a great track record for future reviews. But to show that certain ventures or online projects yield particular results and at certain times. “The role of data is becoming more indispensable by the day, regardless of your industry. While certain sectors adapt to change quicker than others, real estate in South Africa is long overdue for positive and progressive change,” says Louise de Beer, Head of the Business Intelligence task team at Leadhome. It is through technology that the market and customer behaviour can be studied, analysed and interpreted: Analytics are becoming more important to buyers and sellers Trend predictions/predictive modelling Customer Data Platforms are used to understand customer behaviour and to market to right people at the right time More informed decisions based on trends and markets Purchase analytics can improve the quality of building services offered by building management Better ways to view information and draw conclusions. No need for data scientists Real estate disruptor, Leadhome, has changed the real estate industry for the better with their innovative technology. Their clients have 24/7 online support and have access to a dashboard where they can monitor their property’s performance in real-time. Louise de Beer says, “We are currently implementing artificial intelligence to automate property valuations. This includes tasks such as the analysis of photos, market conditions, previous sales and input from property experts.” SOURCES Enlight Strategic, BidX1SA, Leadhome & Atterbury SA Real Estate Investor Magazine NOVEMBER/DECEMBER 2019 19