Real Estate Investor Magazine South Africa March/April 2020 | Page 47

MANAGING Managing student accommodation Water & electricity costs A s the tertiary academic year kicks off, students are struggling to find accommodation and savvy property investors, developers and property owners are moving quickly to either buy or renovate existing properties to fulfill the need. However, while student accommodation may be lucrative, racking up unpaid utility bills can be a serious threat, especially for smaller operators. Pay-as-you-go When securing contracts for accommodation with the universities and colleges, many of the institutions will require landlords to provide certain amenities as part of their contract. This will include quantities of water, electricity and bandwidth. According to Rorich, implementing a pay-as-you-go system is the best way to remain profitable. In 2017, the Commission of Inquiry into Higher Education and Training found that there was a severe shortage of student accommodation in South Africa, with space to cater for only 20% of students at the official academic residences. “Working with the owners of the student accommodation, we are able to generate prepaid tokens which can be given to the students each month and redeemed on our installed prepaid sub-meters in each room as part of the residences’ monthly bundled accommodation offering,” He said. A sizeable portion of the R35 billion in government tertiary education funding earmarked for the 2020 academic year will be assigned to subsidising students’ accommodation, and investors have been rushing to supply the growing demand over the last few years. Apartment blocks have been built and some homeowners close to universities have even opted to convert their houses into shared spaces and university digs. Student accommodation can be trickier than most While student accommodation is clearly a good business prospect, managing this property class is not as easy as it seems. Business Development Manager at Citiq Prepaid, Raymond Rorich says when it comes to managing any rental, having a monthly variable in the mix, like utilities, can make payment collection a real headache. “Even in the best circumstances, there is often a debate around actual usage versus municipal meter readings. For landlords this is not only tiresome, but can lead to disputes and even non-payment. This is exacerbated when you consider students living in communal environments,” Rorich explains. While this solution has been derived in conjunction with the residences, Rorich says the small business property owner who has converted their house to a commune can just as easily apply the same type of solutions. “By installing a prepaid system and using smart software in conjunction with the prepaid sub-metering system some of the clients have set up tag solutions that allows them to measure students’ communal water and electricity consumption. Once they have used the allocated amount, the students can buy top up tokens in the usual pay-as-you-go method. While this sounds like a very regimented system, it massively cuts down on disputes between landlord and tenants and even between flat mates.” Unfortunately, many of the utility management systems on the market produce data that is almost impossible to use in regular reporting. Rorich says Citiq Prepaid’s online system gives landlords remote access to usage and transaction data and reports in easy to understand formats. Reports are also automatically emailed every month, easing the administration burden. “Prepaid sub-meters provide transparency and reduces risk for everyone involved. For students, prepaid makes their own electricity consumption more visible and ultimately more manageable. Moreover, when you can track your consumption from day to day it’s much easier to budget, and students can avoid the panicked call to parents asking for additional money,” Rorich concludes. SOURCE Citiq prepaid SA Real Estate Investor Magazine MARCH/APRIL 2020 45