Real Estate Investor Magazine South Africa Dec/January 2020 | Page 27

C ybercrime has become a major, global problem and South Africa is far from exempt from this growing scourge. Rawson Property Group Managing Director, Tony Clarke believes that the easy access for cybercriminals to electronic communications between agents, buyers and sellers is advanced by the absence of radical cyber securi- ty. “Cybercriminals can use the information traced from the communications to impersonate one of the parties involved in the transaction and redirect payments into their own ac- counts,” He said. “Once this happens, it can be extremely difficult to freeze or reverse the transaction, especially since the funds will likely have been moved onwards immediately on receipt,” said Clarke. The South African Banking Risk Information Centre (SABRIC) recently revealed that cybercriminals made off with over R262 826 888 from digital banking fraud in 2018 alone. This is because fraudulent emails from impersonators are normally extremely convincing, with authentic-looking documentation and electronic delivery details giving targets little reason to suspect foul play. “In South Africa the Protection of Personal Information Act is a local data protection law that regulates cyber space for corporate companies and cybercriminals” Cyber security It’s clear that there’s a great need for cyber security — the protection of network, data and information technology programs from malicious attack by cybercriminals... As a result of the serious cybercrime effects on companies, and the role played by information technology in business development, it is important that real estate investors, buyers and sellers practice extreme caution on cybersecurity service providers. Through extreme surveillance, service providers should provide protection against worms, viruses, spyware and other unwanted programs. They should provide protection from data theft, as with the implementation high-security protocol. Providers should protect the system from hacking, provide data and system privacy. This can be achieved with the good implementation of security policies and protocols in the network. that regulates the cyber space for corporate companies and cybercriminals. Essentially, its purpose is to protect their personal information, and to stop people’s (businesses, real estate investors) money being stolen, identity being stolen, and protect their general privacy — which is a fundamental human right. However, the South African common law framework relating to cybercrimes hasn’t kept up with the dynamic nature of technology and the international standards. There are sanctions and penalties for cybercriminals, with different penalties for different cyber offences including Hacking (Unauthorized access), Denial of service attacks, Phishing, Infection of IT systems with malware, amongst others. Avoid falling for cybercrime According to the Rawson Property Group MD, Tony Clarke, there are ways to avoid falling for cybercrimes. Clarke said “The best strategy is to always check and double-check all the details before making a payment. Don’t rely one hundred percent on any information received via email. Rather look up the phone number for your estate agent or conveyancer independently, and not the one from their email signature to confirm any banking or transaction details with them in real time.” Even though the use of the internet has allowed many to cut down on travelling long distances just to seal deals, it is still important that one visits their business partners/clients for accuracy's sake. This is especially important because the interception of networks and data by cybercriminals is unpredictable. It might happen today or any day. Even the best security cannot guarantee 100% prevention of unauthorized access or interception of communications by cybercriminals. In addition, “This provides an ideal opportunity to familiarize yourself with the business’s corporate branding – making it easier to spot fake communications in future – and request hard-copies of verified bank account details,” he said. Be advised In his last words of advice to real estate investors, businesses and players in the property industry, Clarke said, “When you’re dealing with people’s life savings, as we so often are in property transactions, there’s just no excuse for taking unnecessary risks.” Protection of Personal Information Act (POPI Act) The digital landscape is constantly changing, and cybercriminals are becoming more and more sophisticated every day. It’s up to all of us to do whatever it takes to make sure our transactions are handled safely. That means educating ourselves on the risks, taking precautions to secure our communications, confirming all details before acting, and trusting our instincts. “If something seems fishy, there’s no shame in picking up the phone and asking about it – rather safe than sorry,” He said. The protection of companies’ data and real estate investors’ identities does not solely have to be dependent on private cyber protection service providers. In South Africa the Protection of Personal Information Act is a local data protection law SOURCES Rawson Property Group, The Institute of Risk Management South Africa According to Clarke, the use of more established service providers can also be a good safety measure, as smaller operators seldom have the budget for top-tier digital security solutions and best-practice cyber-security training for employees. SA Real Estate Investor Magazine DECEMBER/JANUARY 2020 25