Real Estate Investor Magazine South Africa April/ May 2020 | Page 64

INSPIRATION Taking Shape in the Inner City TINA BODILL From Bramley Cop to managing over 3 500 units and his own private property portfolio, Solly Ramalamula has proven that safety, security and cleanliness along with entrepreneurial tenacity is what it takes to win at property. S ituated on a bustling corner in Joburg’s inner city stands an impressive R32m light industrial conversion of 101 apartments, office space and retail. This forms part of a 1 400 sqm mixed use development across 3 stands, the latest investment of Solly Ramalamula, also home of Take Shape Property Management, a property management agency founded by him in 2012. Where it all started Solly’s journey in property began when he became the Chairman of his sectional title building’s Body Corporate – Algarve. “Although I’ve always been entrepreneurial, I never thought I would become a property investor.” “I acquired my first investment property of 6 units through TUHF Limited’s Intuthuko Equity Fund. They are still trusted partners of Take Shape today. We converted the 6 units into 12 units. After that I acquired my second building where we converted 8 units to 16 units.” “In 2011, I took the step to go full time into managing properties. It was myself and Subashni Fish, she is still with us as Take Shape’s Head of Operations.” Take Shape Today Today, Take Shape Property Management offers comprehensive property management services including management and reporting, administrative support and onsite services with a strong emphasis on adding real value to landlords and tenants. The company manages 87 properties as well as over 5000 square meters of office space and retail shops situated in Johannesburg CBD, Berea, Yeoville, Germiston, Midrand and Pretoria with different departments employing over 133 staff members. Take Shape Property Management is also about to move into 367 sqm of brand-new office space. “We look forward to providing even better services from our new offices,” says Solly. What makes Take Shape Different? “We are hands on and specialists in our market, the inner city. We don’t sit in offices looking at numbers. Our people are out and about managing our clients’ portfolios and adding real value through great service.” 62 APRIL/MAY 2020 SA Real Estate Investor Magazine 10 Tips from Solly Ramalamula: Identify an area and property in which you would like to invest. Look at surrounding properties’ condition and maintenance for an indication of the state of the area. 2. Determine what the best use of the building is. If you are planning on converting the property to more units make sure you go the legal route and get council approval. 3. Compile an accurate feasibility study of the property. Ensure that the numbers in the feasibility are not inflated. Potential rental income should be enough to cover operating expenses, the bond, unforeseen expenses and provide some profit. 4. Where possible, buy a building with vacant occupation, this means you can screen the tenants from scratch and don’t inherit bad apples from the previous owner. 5. Based on your feasibility, compile an annual and monthly budget for the property. 6. Stay within your budget. Use monthly reports from your management agency to make sure you are financially on track without surprises. 7. Visit the building regularly in person to see how your property is doing. This is important, even if you use a management agency. 8. Ensure you are billed accurately by municipality and that you recover utility costs from your tenants. 9. You cannot make it on your own. Work with trusted funding partners that share your vision and their thought leadership as well as a property management agent that is savvy and has expertise with your type of property and area. 10. Don’t be in a rush to grow. Make sure you stabilise in between investments. Acquire, fix up and see that all goes well before investing in your next building. 1. “Residential tenants in the inner city are predominantly African. We intrinsically understand this market’s needs and challenges and more importantly how to create value for tenants and landlords.” “We go beyond management, we are proactive and have an open door policy to engage tenant conversations. This is much more efficient than evictions and legal battles. We also run incentives to encourage tenants to pay on time and stay for longer periods in one building.” 5 Tips for successful property management 1. Screening tenants is the start of successful property management. This way you keep out criminal elements and defaulters from the start. Work with a trusted property management company that knows what to look for. 2. Security must be tight including access control. 3. Building rules must be communicated to tenants and adhered to. 4. Tips for investment “There will always be challenges and you may feel that you are not going to make it. My advice to potential property investors is to talk to and work with people and management companies that have experience. Approach them early on, not only when there is a crisis.” Solly sees great potential in inner cities and in South Africa. “I have been an entrepreneur all my life and appreciate the opportunities that have been granted to me. Property is an immovable asset that gives long term returns irrespective of the market. If you add value and time while working hard you will make your money back.” Take Shape Property Management Quick Facts Units Managed – 3 500 Number of buildings managed - 87 Staff members - 133 For more information visit Take Shape Property Management’s website at https://tsproperty.co.za Ensure your building manager can deal effectively and empathetically with tenant issues and SOURCE Take Shape Property Management complaints 5. Ensure your building is clean at all times. SA Real Estate Investor Magazine APRIL/MAY 2020 63