Real Estate Investor Magazine South Africa April/ May 2020 | Page 44

OFFICE Digitalisation & the flexible revolution in real estate T he past 24 years has seen exponential growth in flexible workspaces in South Africa since Regus pioneered the local flexible work spaces market with the first centre in 1996. The last five years have seen the lion’s share of the growth as technology and digitalisation allow more of the global workforce to work remotely. According to SA Head of Partnership Growth, for global workspace provider, IWG plc and REImag master investor, Alan van der Westhuizen there are now over an estimated 250 flexible work spaces centres operating in this space in SA. American commercial real estate services and investment firm, CBRE believes that the flexible office market is growing at 24% per annum. The changing face of the way real estate is utilised in South Africa and globally, is being accelerated by the needs of modern businesses, employees and landlords to keep up with the new way of working. Businesses Managing cleaning services, IT, telephone and office utilities are no longer necessary for small or large businesses. Workspace as service options are proving a cost-effective alternative as businesses opt to outsource functions and utilities that used to sit inside the traditional business model. The global quest for flexibility and the need to acquire services and products at break-neck speed, drives the development of technology like the Regus App which allows members to book space to work or meet almost anywhere in the world. Businesses are benefitting from more flexible real estate models, lower costs and access to a wider talent pool as the barriers of location-specific work slowly dissolve. Employees Employees are also leading the pack with 69% of millennials 42 APRIL/MAY 2020 SA Real Estate Investor Magazine willing to trade other work package benefits for better workspace while 53% of global professionals now work remotely for at least half their working week. Worldwide, employees are choosing jobs and locations that include a reduced commute, more flexible working patterns and a better work/life balance. Global Workplace Analytics also recorded a 103% increase in location independent work since 2006. Tech-savvy remote workers in developing nations are taking up freelance work in areas like engine optimisation, digital design, software development and computer programming. The breakdown in South African population age shows that 30 percent of the population is made up of millennials. The last of the millennials have moved into the employment field as Generation X’ers are starting to exit employment into retirement and although they are not the exclusive reason that the demand for shared office space is growing, they do contribute a significant portion. It is expected that the working market will now be dominated by millennials seeking more lucrative economic work opportunities. They have a close affinity to technology, which increases their flexibility and provides the ability to work outside the traditional office component. These perceived benefits are fast becoming a deal-breaker in the war for talent. Landlords For landlords, including flexible workspace in their tenant mix is proving to be a point of significant difference when marketing. It has been proved that a shared office space offering improves building values, secures longer tenancy, a more resilient business model, and attractive amenities for tenants. In fact, JLL estimates that 30% of corporate real estate will be flexible space by 2030. The CBRE also showed that 71 percent of occupiers believe flexible workspaces are vital to delivering corporate real estate objectives. “Millennials have a close affinity to technology, which increases their flexibility and provides the ability to work outside the traditional office component. These perceived benefits are fast becoming a deal-breaker in the war for talent.” Locally, mixed-use spaces like the Mall of Africa have enjoyed the gains of supplementing conventional retail and office space with flexible work spaces like that of Spaces Waterfall, also from the IWG stable. This location offers space for training, on-demand meetings, drop-in lounges, together with a café for more informal work or meetings. “We can make any space work. We have small buildings where we occupy the whole building, medium buildings where we operate the main ground floor reception and the first few floors and larger buildings where we occupy a number of floors or manage the whole building,” says van der Westuizen. Through a novel franchise model, at IWG, they are now growing their network in South Africa and worldwide. The first of its kind, the model offers multi-franchise operators, landlords and high net worth individuals the opportunity to enter the flexible work spaces market with the support of a reputable partner who founded the coworking industry. “We have seen great success in the UK and in Africa so far. These are exciting times for real estate. The workspace revolution is here, and it is growing significantly. We believe this provides an opportunity to enter the market before it enters its most aggressive growth phase,” concludes Alan. About IWG, International Workplace Group IWG believes that business success is underpinned by the effectiveness and happiness of its people. So, they made it their mission to help millions of people have a great day at work – every day. IWG has drawn upon its 30-year heritage in flexible workspace to create a world leading commercial real estate platform. Its portfolio of operating brands, including Regus, Spaces, Signature by Regus, HQ, offers an unrivalled level of choice for businesses of all sizes and budgets. With over one million workspaces and a presence in hundreds of countries, cities, towns, and transport hubs worldwide, IWG has the world’s largest network of flexible workspaces and a full suite of business support services to enable people to focus on their core business and enjoy a great day at work. For more information please visit: https://franchise.iwgplc.com/ https://www.linkedin.com/company/iwg-plc SOURCE IWG SA Real Estate Investor Magazine APRIL/MAY 2020 43