Real Estate Investor Magazine South Africa April/ May 2020 | Page 40

SELLING Online property marketplaces SIDIMA MFEKU Globally, the need for physical sales institutions and/or buildings is becoming redundant as a result of the digitalisation of the corporate world. Online marketplaces are predominantly regarded as a force for retailers shifting towards the digital space It is through various tech trends that the digital space is impacting the sector. Today, there is a wide range of property apps that are set to benefit the business aspect of investing in the property sector. Most of these trends facilitate the relationships between different entities as well as players in the sector to improve the transparency of real estate activities and the relations among entities. Some relationships include tenant-landlord, buyer-seller, estate agents-seller and the likes. Besides just property apps, another online tech trend or e-commerce that is set to take the property sector by storm is online property marketplaces. The emergence of this e-commerce where property sellers and buyers meet up online for deals about properties on sale is growing remarkably in the property sector. Online property Marketplaces Generally, an online marketplace is a type of e-commerce site where product or service information is provided by multiple third parties, whereas transactions are processed by the marketplace operator. “apples with apples,” thereby creating efficiency and convenience for them in a way that saves time and money,” Akinnusi says. Do online marketplaces have value? Having access to the internet and owning social media accounts and a website is no longer enough for both manufacturers to run a smooth and money-making business. The wide variety of technologies that influence the competition make it incumbent upon all property sellers to widen their marketing horizons. “Online marketplaces are the primary type of multichannel ecommerce and can be a way to streamline the production process.” Online marketplaces are the primary type of multichannel ecommerce and can be a way to streamline the production process. In times of economic volatility where confidence in the currency of that particular country is low, the real estate sector is often impacted, which in some instances results in the shift in market of the real estate and property sector. It is sometimes then that we hear of a buyer’s or a seller’s market. CEO and Founder of online market place, MortageMarket, Tim Akinnusi believes that property buyers use some real estate sites to browse homes for sale, view property photos, and look-up home values digitally using online market places. He says online marketplaces are of great benefit to the real estate sector. “Online marketplaces in the property section have enabled buyers and sellers to search for property for sale in a convenient manner, by extension an online marketplace such as mortgagemarketnow enables buyers to compare home loan offers from lending banks in a convenient and transparent manner to give consumers full control over their application. Further to this, MortgageMarket pays customers up to R25,000 for self-serving,” says Akinnusi. According to Akinnusi buyers are mostly reliant on these e-commerce tech trends and these trends make their lives easier. He says because marketplaces keep buyers abreast about the markets, they should keep often touch base with marketplaces as marketplaces help them predict the chances of financially rewarding investments. F or a long time, the real estate sector has not foreseen the disruptions of the property sector by technology and some may have not seen the need for a digital shift in this sector as going digital was viewed to be tailored for 38 APRIL/MAY 2020 SA Real Estate Investor Magazine other sectors and not the real estate and property. It is without a doubt that going digital is a remarkable way of creating and capturing value, and with this comes tremendous benefits and impact to the growth of the industry. “Consumers should care the most about marketplaces as they stand to benefit the most from them. Marketplaces are important to consumers as they help them make sense of what the entire market has to offer, resulting in them getting the best deals. They help consumers compare the proverbial With marketplaces depending on the response of people in order for them to accumulate action, it is important that the question about the value of marketplaces is answered. In his answer Akinnusi says, “the observation that the actual marketplace platform doesn’t have value, is merely to state that when buyer and sellers trade on it then it becomes valuable. For example, booking.com as a marketplace holds no value until hotels place their rooms on it and when users place orders for rooms does it true value become realised. Marketplaces are there! Ready to be used by anyone who might want to sell their belongings. In the property sector property sellers are welcome to make use of the marketplaces because they are not marketplaces just for the sake of it. An overarching conversation among real estate players is the question of whether or not both traditional and online estate agents can successfully make use of market places to advance their business goals. According to Akinnusi both online and traditional estate agents can work well with marketplaces. “Estate agents can choose to use marketplaces such as MortgageMarket to innovate their client’s experience by creating a hybrid in which they inform clients of the best way to access home financing. The estate agent can then benefit from giving their clients access to an online marketplace, while reducing the cost it takes them help customers find home loan solutions. A marketplace like MortgageMarket.co.za also pays estate agents a fee for referring their clients to it. This way, all parties benefit from the technology innovation, the improved service quality as a result of a consistent online experience and shared monetary value from the marketplace,” He concludes. SOURCE MortgageMarket SA Real Estate Investor Magazine APRIL/MAY 2020 39