PROPERTY MANAGEMENT
Why Xpello Works
When to Call the Tribunal vs. Legal Action
PROPERTY MANAGEMENT
2. Solid Lease Agreements
Your lease is your blueprint for protection. Use a legally sound and up-todate agreement( like the TPN LeasePack). Ensure it covers:
• Deposit requirements and security clauses.
• Default and breach procedures.
• Maintenance responsibilities.
• Use of the premises( you don’ t want surprises!).
• Inspection clauses, which are vital under the Rental Housing Act.
3. Swift Legal Action When Things Go Wrong
• Don’ t delay action when rent stops.
• Issue breach notices immediately.
• Communicate clearly but firmly with tenants.
• As an Xpello client you can escalate the matter to Xpello when the breach notice is issued.
Delaying action only compounds the problem. Many landlords allow months of non-payment before acting, making recovery even harder.“ The truth is, if a tenant can’ t recover from one missed rent, they’ re unlikely to catch up after six,” says Elize le Roux.
Why Xpello Works
With Xpello, landlords and agents don’ t need to navigate legal complexities or pay out of pocket for attorneys. The system is:
• Automated where possible
• Transparent through the online portal
• Backed by legal specialists with deep eviction expertise
And because the process is handled professionally, evictions don’ t have to drag on for months or years, which often happens when attorneys unfamiliar with eviction law take the case.
When to Call the Tribunal vs. Legal Action
The Rental Housing Tribunal is a valuable option for non-payment disputes, maintenance issues, and lease disagreements. But for evictions, you need a court order and a legal team that knows how to secure it fast.
36 REI MAGAZINE JULY 2025