largely ensured , as the crisis management team was able to plan and act swiftly , shifting inventory around a global network of 14 distribution centres ( DCs ) to where it would be most needed . As a single point of service and support with a broad range of over 650,000 stocked electronic and industrial products and solutions , RS was able to continue to satisfy customer needs .
RS is a UK based multinational company that is also listed on the London Stock Exchange . The company ’ s strong digital , omni-channel offering was easily expandable to support increased online sales . Through communication and collaboration , purchasing staff have been able to extend support for key customers in essential businesses . By encouraging a digital mindset , and connecting teams working remotely , while the DCs rapidly adjusted to operating with social distancing and appropriate PPE , employees were inspired to go the extra mile .
Ease of use , AI-based personalisation tools , and online real-time sales support have brought us repeat business . Many businesses have suffered financially due to COVID-19 and this has increased the emphasis on improving efficiency .
eProcurement is a key starting point , and demand is growing for tools such as RS PunchOut and RS PurchasingManager ®. PunchOut is a tool that integrates into your own eProcurement system giving you quick and easy access to products and your purchasing information . PurchasingManager ® is a free , webbased order management tool that provides a complementary workflow and spend management system . Customers have found that ease-of-use and process streamlining have produced significant benefits , in particular cutting costs and increasing staff efficiency .
RS also offers eOrdering and eInvoicing which are extensively used by some of SA ’ s largest
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