Contents
Page 3
Chief Executive
Officer ...
Comment
Derek Coles on RDG’s
H1 2015 ...
Page 4
Page 10
Spotlight
on our ...
Regulator
We look at the
FCA latest
survey results
RDG launches...
Low cost 03 numbers
Page 13
Recent changes
to reduce our
customers call
charges
RDG’s Group IT and our information security
Spotlight on our ...
Information Security
Page 6
Spotlight on our...
Claims Customer Services
Providing
the best
possible
claim
experience
service
Page 14
Spotlight on our ...
Distribution Solutions
RDG bring
distribution
solutions to
life
Page 8
RDG’s Fundraising
We look at RDGs fundraising
for the groups various
charities and forthcoming
events
Edited and designed by
Nicola Walsh