Pets
Having a pet can be an important factor in helping tenants feel at home. Recent tenancy law changes have created a clearer process for requesting a pet, while still allowing landlords to consider whether the home and property are suitable. Pets are not automatically permitted, however there is now a defined pathway for tenants to request consent and for landlords to respond.
REQUESTING A PET
If you would like to keep a pet at the property, your request must be made in writing. Please include details such as the type, size and breed of the animal, along with any relevant information like registration or training. Your property manager will assess whether the property is suitable and provide a written response confirming approval( with any conditions) or explaining if the request cannot be approved.
Note: Certified Disability Assist Dogs are exempt from pet consent requirements. They are legally permitted in rental properties, and no pet bond or additional conditions may be applied.
REASONABLE CONDITIONS
If a pet is approved, certain conditions may apply to help protect the home and ensure it remains well cared for. These may include:
• A pet bond of up to two weeks’ rent
• Professional carpet cleaning at the end of the tenancy
• The pet being secured during inspections or maintenance visits
• Outdoor areas being kept clean and waste removed regularly
Your property manager will discuss these conditions with you before approval is confirmed.
WHEN A PET REQUEST MAY BE DECLINED
In some cases, a property may not be suitable for a pet. This could include:
• There is no fencing or safe outdoor space
• A body corporate or building rule prohibits pets
• The size or type of pet poses a likely risk of damage or nuisance
• The home’ s layout or materials make pet-related damage difficult to prevent or repair
Every request is considered individually, with factors such as the pet type and property suitability taken into account. Where a request is declined, we’ ll outline the reasons so you understand how the decision was reached.
YOUR RESPONSIBILITIES AS A TENANT
If a pet is approved, you are responsible for ensuring it doesn’ t damage the property or adversely disturb any neighbours. Any damage beyond fair wear and tear must be repaired at your cost, and the pet must only be kept in accordance with the agreed conditions. Written consent is required before bringing any additional pet into the home.
TENANT INFORMATION GUIDE 25