SO WHAT EXACTLY MAKES RAY WHITE DIFFERENT?
Raising the bar: a new standard in property management
At Ray White, we don’ t just adapt to industry changes, we lead them. Which is why we introduced‘ A New Standard in Property Management’- a bold step forward in property management excellence.
This industry-leading initiative sets a new benchmark for how we operate and deliver the property management service to our customers, focusing on three core pillars of educational standards, financial security, and customer choice.
The New Standard in Property Management is unmatched amongst our competitors and its three pillars provide landlords and tenants with the service they deserve- in an industry where no rules, standards, or requirements currently exist.
A more educated, responsible, and flexible environment for New Zealand landlords and tenants is entirely achievable. It’ s what our customers deserve, and it’ s exactly what we’ ve delivered.
EDUCATION STANDARDS
• One of the most qualified property management networks in New Zealand with the highest available qualifications represented in nearly every office( NZQA Level 4)
• Property managers who better understand the legal framework and property management process for all customers
• Ongoing training requirements ensure staff and customers remain up to date with evolving legislation.
FINANCIAL SECURITY
• Dedicated client fund accounts( Trust Accounts) to help protect our customers’ income
• Independent financial reviews, providing customer security through ongoing checks and monitoring of client funds
• Public indemnity insurance to safeguard both people and property when the things no one can predict occur.
CUSTOMER CHOICE
• Full wraparound support and flexible options for landlords- taking control of your tenancy but with an end to the one-sizefits-all approach to fees
• Exclusive products designed for selfmanaging landlords and their desired level of tenancy control- pick and choose what you like.
LANDLORD INFORMATION GUIDE 37