RAPPORT ISSUE 5 | Page 71

RAPPORT Issue 5 (August 2020) and support from senior management is available. Effective management and leadership of the personal tutoring system implies a ladder of support that stretches up from the personal tutor to senior management, by way of the Senior Personal Tutor, the University Tutor and the Dean of Students to the DVC Student Experience, or whatever the equivalent roles are in any particular institution. Arguably, the impulse of leadership needs to come from the top, but a perusal of UK personal tutoring policies suggests that the chain may be broken, most often just above the level of Senior Personal Tutor, which itself has only in recent decades become a common role. The passion and vision for personal tutoring may sit largely at this level of staff who have made the choice to specialise in academic and pastoral support, but who may not have the status or the capacity to influence institutional policy to create the necessary structures or to negotiate for resources and other support to achieve their goals. It is essential that this group be empowered, and that the ladder of support remains unbroken. For this to be realised, institutions will need to be prepared to invest in resources that will undoubtedly bring a positive return on that investment. While a comprehensive and conclusive cost-benefits analysis of personal tutoring systems has yet to be carried out, Simpson’s (2006) article on the Open University’s initiative to prevent student drop out provides a clear indication that the benefits - for institution, staff and students - far outweigh the costs. References Grant, A. (2006) Personal tutoring: a system in crisis? In Thomas, L, & . Hixenbaugh, P. (eds.) Personal tutoring in Higher Education. Stoke on Trent: Trentham Books (pp 11-20) Grant, A. (2007) Personal tutoring and Student Service. In Neville, L. (ed.) The Personal Tutor’s Handbook. Houndmills: Palgrave Macmillan (pp 59-78) Hughes, G., Panjawni, M., Tulcidas, P. & Byrom, N. (2018) Student Mental Health: The role and experiences of academics. Oxford: Student Minds. At: http://hdl.handle.net/10545/622114 (accessed 10.8.2020) Luck, C. (2010) Challenges faced by tutors in Higher Education. Psychodynamic Practice, 16(3): 273- 287 Macfarlane, K. (2016) Tutoring the tutors: Supporting effective personal tutoring. Active Learning in Higher Education, 17(1): 77–88 Myers, J. (2008) Is personal tutoring sustainable? Comparing the trajectory of the personal tutor with that of the residential warden. Teaching in Higher Education, 13(5): 607-611 Neville, L. (2007) Suggested model of best practice for personal tutoring. In Neville, L. (ed.) The Personal Tutor’s Handbook. Houndmills: Palgrave Macmillan (pp 127-142) Owen, M. (2002) “Sometimes you feel you’re in niche time” The personal tutor system, a case study. Active 70