RAMM 2020 Catalog 2020 Catalog | Page 83

» Follow us @rammfence Hours of Operation (in EST) Office Monday - Friday | 8:00a.m. - 6:00p.m. Return Policy Saturday | 9:00a.m. - 1:00p.m. reason. Any returns made after the 14 days will receive Sunday | Closed Returns within 14 days may receive a refund within store credit only. No returns will be accepted after 30 days. Warehouse Monday-Friday | 9:00a.m. - 5:30p.m. A 20% restocking fee applies to all returns. Any returned Saturday | 9:00a.m. - 12:00p.m. product is not in these stated conditions, no refund will be Sunday | Closed Orders must be paid in full prior to shipment. MasterCard, product must be in new, salable condition. If returned issued. Certain items are not eligible for return, please see rammfence.com for a complete list of details. VISA, Discover, Electronic Transactions, PayPal, cash & personal checks are all accepted forms of payment. Personal checks should be made payable to: RAMM Fence Systems, Inc. How We Ship Orders under 70lbs are shipped Priority Mail via USPS or UPS. Orders over 70lbs and oversized products are shipped common carrier freight. Customer is responsible for off-loading and signing for goods on arrival. Carefully check your order upon receipt, as damage can occur during shipping. All items are checked prior to shipment, any damaged or missing packages must be noted with USPS, UPS, or freight carrier at the time of delivery. Any shortages or inaccurate shipments must be reported to RAMM Horse Fencing & Stalls within 24 hours of delivery. SHIPPING TIMES: Most stock orders will ship within 3-5 business days. Please allow 6-8 weeks for custom stall orders. UPS & Freight Delivery & Other UPS and freight rates are calculated by weight and/or weight per package. We can calculate shipping costs as soon as your total order is complete. UPS can leave packages at your door without signature, however, freight customers MUST be present to accept the order and off-load. Please note: all shipments FOB Point-of-Origin, Swanton, OH. Refer to rammfence.com/resource- center/shipping-faqs for complete details. Some orders may need to be shipped via flatbed carrier instead of a common carrier freight. In this case, we will provide you with a flatbed delivery sheet that must be completed prior to the delivery of your order. Limited Warranty The duration of our limited manufacturer’s warranties are displayed on the page that the product appears. Installation must comply with the manufacturer’s specifications for warranty claims to be valid. Instructions are available online for each product, and our representatives will be on hand to answer any questions regarding installation. Please contact RAMM Horse Fencing & Stalls for all warranty claims. Disclaimer RAMM Horse Fencing & Stalls strives to ensure that all information in this catalog is correct and accurate. However, the information in the catalog has been gathered from many sources. A a result, RAMM Horse Fencing & Stalls cannot be held responsible for pricing or typographical errors. Photographs in this catalog are from new and previous product lines. RAMM Horse Fencing & Stalls also disclaims responsibility for use or misuse of any products described in this sales guide and any loss incurred through the use of any products according to the methods described herein. All products should be used according to the manufacturer’s instructions. We have a constant product improvement plan in place and reserve the right to make changes and upgrades without notice. Prices subject to change without notice. This 2020/2021 catalog supersedes all previous publications by RAMM Horse Fencing & Stalls. 83 c a l l u s at 8 0 0 .8 5 3 .1 6 11