Associations
The talk
included some
valuable
information
about ASHRAE
and how to be
an effective
communicator.
2.
3.
Connecting is all about focusing on others
Asking about their background or showing an interest in
their lives, what they do, where they live and so on, are some
of the aspects that place a focus on the other person. “This
principle is based on your attitude,” Leblanc says.
Connecting goes beyond words
This principle looks at body language. “Words only account
for 7% of what is believed, most people will remember
mannerisms of the speaker but rarely recall words spoken
in the presentation,” she explains. Ninety percent of
impression we give has nothing to do with what we
say, “It’s how you say it, the tone of your language, your
body language – this is what will make a difference. We
communicate on three levels, visually, intellectually and
emotionally. If you communicate on these levels, you will
communicate very well. The best entertainers are good on
all these levels.”
Be selfless as well, as they are generous, compassionate
and loving. “It also takes a lot of stamina to speak at
conferences.”
5.
Connecting is more about skills than natural talent
“Use your skills in personal capacity to connect successfully,”
she advises. This refers to using relationships already
established to introduce yourself to others, use what you
know, sacrifice how you live – this can make you more
relatable, and be associated with successful people.
Connected to the principles are practices, which are
finding common ground (similarities), being simple and
being credible.
The ability to connect with others is a major determining
factor in reaching your full potential. Connecting is a skill you
can learn and apply in your personal, professional, and family
relationships. RACA
4. Connecting requires a lot of energy
Initiative requires energy, for example, shaking hands
and approaching people. “You also need to be a patient.
Good connectors will slow down for their team,” she says.
Karine Leblanc
from ASHRAE.
ABOUT KARINE LEBLANC
Karine Leblanc received her bachelor’s degree in
mechanical engineering from a public engineering school
in Canada. She was awarded an honorary medal as part
of the 50 th anniversary of the University of Quebec for her
contribution to the institution. Leblanc has been working as
an HVAC sales engineer for US Air Conditioning Distributors
since 2001 and has been an active member of ASHRAE
since she was a student.
www.hvacronline.co.za
Karine has served on the ASHRAE Society Board of Director
from 2014-2017 and became the first female Region X Director
Regional Chair since 1959. In 2009-2010, she was the second
female and youngest president of the chapter of Southern
California which was founded in 1930. She has received the
Louise & Bill Holladay chapter Distinguished service award, the
Region X Director’s Cup award, the Regional Award of Merit
and the Distinguished Service Award.
RACA Journal I May 2020
29