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News
Airtemp , Westinghouse , McQuay , Airco , National , Panasonic , Akia , Platonic , York , Carrier , Rheem , Trane , Goodman , Mitsubishi , Lennox , Amana , Haier , Gree , Toshiba , Hitachi , Frigidaire , Goldstar , LG , Samsung , Sinclair , Alliance , Midea , Dunham Bush , Daikin , Hisense , Luxaire , Sanyo , Westpoint , Fujitsu , Dawoo , General Electric , Emerson and Hiross , etc .
During the last 10 years the industry has changed substantially , and we are trying our best to stay ahead of the changes in technology . Where possible , we attend all training courses presented by the various suppliers , as the electromechanical era is something of the past and the technicians must stay abreast of the latest electronic and inverter technology . A trade test alone is also no longer acceptable and sufficient . The staff need to comply with the safe handling of gas and therefore must obtain the relevant gas licence .
We believe in our staff , and we try to develop them to become the best person possible , not only technically but also improving their social skills , reading , writing and to obtain a driver ’ s license . We regard training as an investment in the future of our country as well . There seems to be a resistance from industry to train technicians as the learners tend to leave their current employment as soon as they qualify . Our biggest concern is , what if you do not train and the employee stays ?
Other challenges we have faced during the last few years include : the ever-changing criteria for BBBEE ; health and safety requirements ; different policies and returns ; the implementation of the POPI Act ; Covid-19 ; continuous loadshedding ; and other requirements that SMEs must comply with . About 20 % of our market is domestic installation where we must compete with one-man businesses . There has also been a change in the type of gas that the manufactures use in the equipment to limit the CFCs . Therefore , we had to change our way of thinking and working and carry the correct tools that are required for the different gases . Our waste management policy includes the recovery of gas , disposal of polystyrene , cardboard , metal , glass , plastic , electronic equipment and water-saving procedures .
Our focus for the next 10 years is to continue to provide the best possible service and advice to our customer base , which has been supporting us for almost 50 years . We also need to make sure that we propose the correct brands currently available to our clients to be able to support them with spare parts during the next couple of years . We will also strive to live up to our moto ‘ Success Through Service ’ and as our founder , Ivan Foat used to say , “ Polish the marble ” or in other words , “ Take care of your customer or someone else will .”
At Tru-Temp Air Conditioning we look back with gratitude and forward with positivity and expectation . RACA
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RACA Journal I January 2024 www . refrigerationandaircon . co . za