2024
Tips for Working Effectively with Interpreters:
CyraCom Interpretation, which is endorsed by the American Dental Association( ADA) offers the following tips for working effectively with an interpreter in your practice:
• Provide the interpreter with a brief explanation of what you need to achieve during your conversation with the patient
• Speak directly to your patient and make eye contact, even though you are waiting for the interpreter to interpret
• Use short, but complete, phrases. Remember that the interpreter needs to process two languages
• Speak in the first person
• Avoid slang, jargon or metaphors
• Allow the interpreter to clarify linguistic and cultural issues
• Be patient! It may take some time, but the clear communication will be worth it.
CyraCom’ s interpreters complete 120-hour certification courses and specialize in healthcare interpreting, including a focus on dental terms, and is endorsed by ADA Business Resources.
More information may be found here: https:// www. adamemberadvantage. com / endorsed-programs / interpretation-translation-services.
If you have any questions about your responsibilities to provide interpreter services, please contact the PDA Central Office at 800-223-0016.
2024