Offering Interpreter Services
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Quick Tips for the Dental Office
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Offering Interpreter Services
Americans with Disabilities Act ( AwDA )
The AwDA requires that a dentist retain and pay for the services of an interpreter , if an interpreter is needed to achieve effective communication with a patient . In some instances , patients may provide their own interpreter , such as a family member or an interpreter that is with the patient on a daily basis . However , if a patient does not provide their own interpreter , it is the dentist ’ s responsibility to provide one for the patient . There are other appropriate methods that can be used to achieve effective communication with a patient , including listening devices , note taking and written materials .
The AwDA does not require any aid that would result in an undue financial burden or in a fundamental alteration in the nature of the services provided by the dentist ; however , this does not relieve the dentist from the duty to provide alternate aid for hearing impaired or other special needs patients . Dentists need to assess a patient ’ s needs on a case-by-case basis to determine the appropriate method of communication to be used .
Section 1557
A dental practice may also be required to provide interpreter or translator services if they are covered under Section 1557 of the Affordable Care Act , which protects individuals from discrimination in health care on the basis or race , color , national origin , age , disability or sex . A dental practice must comply with Section 1557 if it receives certain government funds including :
• Reimbursements under Medicaid or CHIP
• Reimbursement under Medicare Advantage plans ( Medicare Part C )
• “ Meaningful Use ” payments
“ Meaningful Use ” payments are received through the Medicaid Electronic Health Record ( EHR ) Incentive Program , which provides incentive payments to eligible professionals to adopt , implement , upgrade or “ meaningfully use ” EHR technology .
Covered dental practices are required to take appropriate steps to ensure that communications with individuals with limited English proficiency ( who are likely to be encountered ) or disabilities are as effective as communications with others . This includes the use of qualified interpreters and translators when necessary .
2024