Quick Tips August 2024 | Page 29

Offering Interpreter Services , cont ’ d

Offering Interpreter Services , cont ’ d

Tips for Working Effectively with Interpreters :
CyraCom Interpretation , which is endorsed by the American Dental Association ( ADA ) offers the following tips for working effectively with an interpreter in your practice :
• Provide the interpreter with a brief explanation of what you need to achieve during your conversation with the patient
• Speak directly to your patient and make eye contact , even though you are waiting for the interpreter to interpret
• Use short , but complete , phrases . Remember that the interpreter needs to process two languages
• Speak in the first person
• Avoid slang , jargon or metaphors
• Allow the interpreter to clarify linguistic and cultural issues
• Be patient ! It may take some time , but the clear communication will be worth it .
CyraCom ’ s interpreters complete 120-hour certification courses and specialize in healthcare interpreting , including a focus on dental terms , and is endorsed by ADA Business Resources .
More information may be found here : https :// www . adamemberadvantage . com / endorsed-programs / interpretation-translation-services .
If you have any questions about your responsibilities to provide interpreter services , please contact the PDA Central Office at 800-223-0016 .
2024