QUEST Training Workshop (Phnom Penh), May 2017 Edition Quest WorkshopV2 | Page 57

Workshop Activity
Map out how you will gain UNDERSTANDING and insights
sufficient to formulate potential solutions
1.
2.
3.
4.
List down your assumptions and what you think you
understand about your customer problem, need,
want or desire;
List 2-3 ways you can gain more understanding and
insights from your target customers;
Try a simple exercise using Google Search now: Find
one piece of data relevant to your QUEST online
Talk with 3 other people in the room - ask them for
their ideas and feedback /suggestions