FEATURE
“An equipment salesman has the advantage of visiting
many different quarries and is exposed to a variety of
applications than typically a quarry manager would be.
Therefore, a salesman enables best practice solutions to
be brought to an individual site.”
“When selecting plant, it is important to
consider the size of the rock that needs to
be crushed, the capacity required (how
many tonnes need to be processed), size of
final product as well as material type (for
instance rock, coal, manganese). It is also
important to consider the aftersales service
that you will receive from the OEM to
ensure quick turnaround times for repairs
and maintenance. Standing machines
can be very costly for the customer. HPE
Africa values the relationship that we build
with our customers and we spend time
with each customer to get to know their
operation and their requirements,” says
Van der Watt.
The process of selecting plant and
equipment starts, with a formal technical
analysis of the nature of the rock on site.
Is it blasted rock or just dug up rock?
What size is it, what are the specifications
of the rock such as its hardness and what
of visiting many different quarries and is
exposed to a variety of applications than
typically a quarry manager would be.
Therefore, a salesman enables best practice
solutions to be brought to an individual site.
Lani van der Watt, marketing manager
of HPE Africa, holding company of
McCloskey, says, “McCloskey is supplied
by HPE Africa and is supported by
an expert team of technical, sales and
aftermarket team. We offer a wide range
of crushers, screens and stackers. The
latest addition to McCloskey product
range is the Modular Crushing Solutions
as well as the S250 screen. Our extensive
knowledge of our customer’s operations
enables us to provide unique and
comprehensive solutions. HPE Africa
offers product/operator training for all
equipment that we sell. McCloskey is one
of the top three global brands of mobile
screens and crushers.
size should the final product be? After the
analysis, suppliers give an entire solution
based on the final product.
Feeding, crushing and screening plant
is not high-tech and all the competitors –
Osborn, McCloskey, Metso, Weir, Finlay,
Bell and ELB – offer a similar product
range. Consequently, the differentiator
is the relationship that the supplier has
with the mining company, its depth of
experience and after-sales service. With
Osborn, for instance, after-sales is more
than half its business. Customers typically
think they know what they want, but
sometimes what they want isn’t right for
the conditions. Sometimes customers can
save money by having the right equipment
which can reduce the number of crushers
or feeders to achieve the same result.
Among the other factors to consider,
says ELB Equipment divisional sales
manager Wakefield Harding, is the life
of mine remaining as well as tonnages
mined. ELB Equipment is focused on the
owner-managed mining operation as well
as the corporate sector. ELB turns 100 this
year, and its longevity over the past 30 to
40 years, he says, is a result of its focus on
the owner-managed segment, which the
larger players have not focused on to the
same extent. This manifests in a direct-
access philosophy where any customer
has direct access to Harding and any other
ELB director.
Another reason for the longevity of ELB,
he says, is the depth of experience of its
Quarrying and mining sites surely sit towards the top of the list when it comes to demanding conditions for equipment.
24_QUARRY SA| JULY/AUGUST 2019
www.quarryonline.co.za