Quarry Southern Africa July 2019 | Page 16

BUSINESS way to finished machines that crush rock.” This is the largest division within Osborn, employing approximately 160 people out of the total workforce of 240, managing the workflow of material coming in, its preparation, fabrication, welding, machining, assembly, paint and finally out the door and logistics. “We’ve kept abreast with global best practices in terms of quality and technology: Our facilities are well equipped with the required machinery and lifting capabilities to ensure the work is undertaken to produce quality products through a safe and efficient process. We have full test facilities for all of the machines we manufacture – and every machine we manufacture goes through a full test run before it leaves.” It is assembled, tested for a minimum of four hours under factory conditions by means of a full simulation of the machine going through all its fatigue cycles. Finally, it is disassembled into its components for shipping, bearing in mind it can weigh 70t. Osborn runs an apprenticeship programme that has produced more than 50 technicians into the market, unless they are directly employed. “Especially in the operation and maintenance of the older equipment, those skills are not readily available, so we have to develop them inhouse. Some of the older OEMs do not even exist anymore, and Osborn has had to learn how to do the predictive maintenance,” says Raman. The company also maintains large warehousing capability and is looking to reconfigure some of this capacity to support its after-market function, “to more actively satisfy the needs of the customer”.  for the client.” While driving into Africa is a focus of the company, Surajlall says that the company structure contributes greatly to its international success, including the CIS and South American regions. We have recently appointed a dealer in Australia which has proven to be the right strategy of which we are already experiencing a high level; of engagement in that region. Surajlall says that Osborn’s understanding of customer needs is what differentiates the company from its competitors. “We make it a point to understand the latent pains within the client’s operations, and work together with him to create a solution. And we achieve this by aligning our various activities such as capital and after-sales into a single unit so the client has one point of contact that brings everything together for him. It also means we know where we are with each client and speak with a single voice.” Osborn Engineered Products MD, Johan Goosen. Rigorous testing of all manufactured machinery Etienne Swanepoel, Sales Manager – Capital Equipment (sub-Saharan Africa). Osborn manufactures a number of brands within the Astec stable under licence, as well as its own product line. Astec has 20 companies within the group and sales bodies within various countries which sell products which could be made anywhere in its global supply chain based on what application is best suited to the client’s requirements. That is how Osborn can sell product into Turkey, for example, when Aztec has its own operation in Turkey. Trevor Raman, General Manager: Operations, says: “We pride ourselves on being actual manufacturers – not just assemblers – from raw material all the Dave McKenzie, Engineering Director. 14_QUARRY SA| JULY/AUGUST 2019 Director of Product Development, Martin Botha. Vinesh Surajlall, Director of Sales and Marketing. www.quarryonline.co.za