Quality and Patient Safety Annual Report 2017 Quality & Safety Annual Report 2017 | Page 25

The 2001 Institute of Medicine (IOM) Report Crossing the Quality Chasm: A New Health System for the 21st Century highlighted the gap that exists between the quality of health care patients actually receive and what we know they should receive. The report noted a contributing factor to this gap is the inefficient and uncoordinated delivery of care and the need for a “fundamental, sweeping redesign of the entire health system.” The care delivery redesign called for was centered on a health care system in a supportive environment that encourages the development of efficient and high-performing patient-centered teams in place of individuals practicing in isolated silos. Today, hospitals across the country are launching the Institute of Healthcare Improvement-endorsed daily Transition of Care (ToC) interprofessional team rounds. In FY2017, UAB joined this national movement by initiating ToC rounds for 27 services throughout UAB Hospital. These ToC rounds are in varied stages of development; the primary goal is that every member of a health care team, including the patient and family members, should understand the plan for that day and the plan for that hospital stay, including the care transition. This helps ensure that we are delivering the right care at the right time in the right place. Early results include reduced length of stay, improved care transition HCAHPS scores, and trained and empowered staff. OPIOID CRISIS MANAGEMENT Future Directions: Addressing Opioid Crisis by Standardizing Pain Management in Elective Hip and Knee Replacement Patients The nation’s opioid crisis is very present in Alabama, and the epidemic is only rising as patients struggle with addiction to prescription pain medications. UAB Medicine is committed to providing appropriate pain management to patients during hospitalization and will continue to seek opportunities to improve in this area in support of optimal patient care and treatment. One of the UAB Care clinical effectiveness team’s initiatives currently underway is focused on improving pain management following elective hip and knee replacement surgery. Patients undergoing orthopedic procedures often experience difficulty with post-operative pain management and may suffer from chronic pain problems before and after hospitalization. To address these challenges, the UAB Care clinical effectiveness team has engaged with orthopaedic physician and nursing leaders to implement a multimodal approach to pain management and to standardize patient pain education across the care continuum. Among the primary outputs from the project will be standardized physician order sets, a plan for ambulation post-op day zero, and a process to identify and uniquely manage higher risk patient populations. TRANSITION OF CARE FOR REDUCTION IN LENGTH OF STAY (LOS) OBSERVED-TO-EXPECTED MEAN LENGTH OF STAY (LOS) www.uabmedicine.org 23