F LY I N G
HIGH
Tourism ambassador
programme takes off
at Edinburgh Airport
T
HE
PA R T N E R S H I P
PROJECT between QMU
and Edinburgh Airport
saw some of QMU’s BA (Hons)
Events Management students
become the first Student Tourism
Ambassador Role Scotland
(STARS) team at Edinburgh
Airport during the busy summer
months.
The STARS programme was
designed to provide new employment
and training opportunities for young
people.
L-R: Rebecca Neish (student, L-R: Rebecca Neish (student, QMU);
Lauren Osborne (student, QMU) & Katie Logan (student, QMU),
celebrating the launch of the new student tourism ambassador
programme ‘STARS’, at Edinburgh Airport.
QMU students - Lauren Osborne,
Katie Logan and Rebecca Neish -
served as the first STARS welcome
team and commercial advisers for
international passengers arriving at
Edinburgh Airport. A number of new
flights landed at Edinburgh from the
US, Canada and the Middle East,
as well as many other international
destinations this summer.
Lauren Osborne acted as a team
supervisor, whilst Katie and Rebecca
were the new STARS, welcoming
tens of thousands of international
passengers to Edinburgh Airport
between June and August.
The new STARS team was put
through its paces as part of a rigorous
selection process led by QMU’s
Careers and Employability team, as
well as intensive customer service
training provided by Edinburgh
Airport. The talented team also
brought previous tourism experience,
having volunteered at the Glasgow
2014 Commonwealth Games.
Commenting on the launch of the
STARS programme, Professor Joe
Goldblatt, Executive Director at the
International Centre for the Study
of Planned Events at QMU, said:
“QMU is delighted to be working in
partnership with Edinburgh Airport
to help welcome our international
visitors and deliver new employment
opportunities for young people in
Edinburgh’s tourism sector.
“The STARS programme provided
a positive first impression and
enthusiastic welcome for international
visitors arriving in Edinburgh this
summer and offered a unique paid
work experience for some of our
most talented students.”
Gordon Dewar, Chief Executive
of Edinburgh Airport, said: “This is
the first time we’ve introduced an
initiative like