Q Life Magazine Q Magazine December 2018 | Page 54

| Issue 5
Hesham Elfeshawy
At-Home-Doc:
Medical attention
at the tap of a button
With the support of QBIC, At-Home-Doc is part of a global revolution
that is expanding and securing access to healthcare
I
t used to be that a doctor would visit patients at home,
paying attention to their ailments and giving them
all the time they needed. Now, after decades of time-
constrained care at healthcare clinics, we have come full
circle.
Thanks to new technology, At-Home-Doc is providing
medical attention at the tap of a button.
A new generation of Qataris are being treated in the
comfort of their own homes, without long queues or
crowded waiting rooms.
Founder Hesham Elfeshawy explains: ‘At-Home-Doc is
a mobile app, web page and toll-free number that brings
doctors and much more to your home. At the push of a
button, you can choose the medical service you need, be
it a home-visiting doctor, nurse, physiotherapist, wellness
coach or more. Not only that, we deliver medication and
arrange laboratory home services.’
‘Qatar is the natural seedbed for a pioneering medical
concept,’ he says, ‘it is ranked top of the list for best
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healthcare systems in the Arab world and amongst the
top 10 globally.
‘Best healthcare outcomes have always been a top
priority in Qatar. But convenience is also important.
Imagine your child gets a high fever in the middle of the
night, what would you rather do? Pick up your car keys
and drive to the nearest hospital and wait with other sick
people, or talk directly to a doctor on the phone?
‘This is all about creating an alternative pathway that
offers accessibility and affordability to quality healthcare.
When we are sick, we feel we should be the centre of
attention, and with At-Home-Doc, that is exactly what
happens.’
At the same time, this service reduces the pressure on
A&E centres – where at times 80% of those presenting
themselves are not emergencies.
At-Home-Doc has seen over 13,000 patients since it
was founded in 2017. It is often paid for by insurance
companies, and provides free follow-up calls and visits.