Operational and Performance Improvement
Transforming oncology services to achieve better patient care , improved outcomes , and more efficient operations
Challenges
• Lack of additional resources to focus on necessary improvements
• Objectivity to identify root cause of problems is required
• Out-of-the-box thinking needed to mitigate the “ how we ’ ve always done it ” mentality
• Oncology-specific operational and performance improvement expertise needed
Now Trending
• Business operations analyses
• Patient flow and time-and-motion studies
• Staff benchmarking and personnel management
• Policy and procedure development and review
Benefits
• Affords opportunity to partner with physicians and clinical staff
• Eliminates waste in processes , thereby reducing expenses
• Improves revenue cycle
• Fosters innovation and collaboration
• Promotes solution-oriented mentality and implementation of best practices
• Performance improvement identification and monitoring
• Oncology dashboard development
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