believe our sales staff and our customer service are the best in the industry. If we establish trust between us and the customer, the rest gets easier," Magnuson says.
His journey into the PVF industry began in the confines of a stainless fittings manufacturer's warehouse. Within a few months, Magnuson showcased his potential and actively sought out challenges that would further his growth.
"I started fielding phone calls and selling within a few months and ultimately went into outside sales. I would often call Texas Pipe & Supply as a customer," reminisces Magnuson.
After several years on the road, Magnuson’s desire for deeper industry knowledge led him to transition into an inside sales role when the perfect opportunity arose. "In 2014, I saw an inside sales opportunity with Dodson Global. I applied, received an interview invitation, and secured the job. I was the only salesperson in our Houston location when I commenced. I underwent training at the Dodson Global Atlanta location, spending six weeks immersed in product knowledge, including valves," he says.
During his training period, a pivotal moment emerged when Texas Pipe & Supply announced its acquisition of Dodson Global. This development presented an exciting opportunity for Magnuson, who reflects on that time, saying, "So much happened in that first week of employment. Texas Pipe & Supply announced the acquisition of Dodson Global, and I remember discussing the plans to grow this new Houston location. And here we are now. Throughout my years in this industry, I have learned from numerous people. I’m still learning from customers and coworkers every single day, whether they realize it or not."
A firm believer in the value of hard work, Magnuson offers valuable advice to young professionals entering the PVF industry. "If there is an opportunity out there, you want your name to be the first one anyone thinks of."
A member of the Texas Pipe Family of Companies, Dodson Global operates as a master distributor, supplier, and wholesaler of carbon steel weld fittings, flanges, forged steel fittings, and valves. To learn more about Dodson Global, visit www.tpsfamilyco.com or connect with Ben Magnuson on LinkedIn.