SERVICE FOCUS
IG PRODUCT GUIDE
STRATEGIC ROLE WILL ENHANCE
GLOBAL SERVICE SUPPORT
Servomex has set the standard for gas analysis in the
industrial gas (IG) market for the last 60 years. From
air separation to gas bottling and transportation,
Servomex has pioneered monitoring technologies
and ground-breaking systems solutions that deliver
accurate sensitivity, unparalleled performance and
reduced cost of ownership.
It offers the most extensive range of analyzer
technologies available from a single gas analysis
“I’m also implementing positive changes
to our service teams to promote an even
stronger customer-focused approach.”
Mark also aims to encourage sharing
knowledge and promoting best practice
between teams.
In addition, there will be new structured
training programs for Servomex’s
engineers, channel partners and customers.
Mark Calvert, who was previously the
Service Manager for the EMEAI region,
has taken up this new role, and will be
responsible for the co-ordination of
Servomex’s service teams around the world.
Based in Crowborough, UK, he will ensure
that customer support and service delivery
GAS MEASURES
O 2 %
APPLICATION
PERCENT
OXYGEN
COMBUSTION
CO
are provided quickly and effectively,
maintaining a consistent, high-quality
approach worldwide.
CARBON
MONOXIDE
PROCESS CONTROL
CO 2
Mark said: “I’m here to pull the service
teams together and promote collaborative
working to ensure our customers’ needs
are being met.
“To achieve this, I’ll be looking at how
to standardize Servomex’s global service
offering, reducing the complexity of doing
business with us.
Leading the field in measurement sensitivity,
Servomex offers accurate, stable monitoring from
percent levels down to the very lowest ultra-trace
levels demanded by the semiconductor market.
When these exceptional technology range and
measurement capabilities are combined, Servomex
is unique in offering a genuine ‘all of market’
solution to the IG Industry.
HOW TO GUIDE
Mark added: “One thing that’s key is to
ensure we provide the very best ‘local
for local’ support, delivering customer
assistance for our entire product range,
anywhere in the world.”
Servomex has taken a globally strategic
approach to its service support for
customers with the appointment of a new
Global Head of Service.
manufacturer, ensuring delivery of the precise,
correct solution for every point in your process.
CARBON DIOXIDE
SAFETY
SENSING TECHNOLOGY
[email protected]
“Mark has demonstrated highly effective management of the entire
EMEAI region over the past year, enhancing the provision of our
expert support to customers. His knowledge of Servomex products
and applications, along with his extensive customer support skills,
will be a great advantage in this role.”
David Cantillon, Global Operations Director, Servomex. Email: [email protected]
Servomex Service Network offers your business a full range of service products developed to ensure optimum process performance.
S E R V O M E X AquaXact 1688
A FAST, ACCURATE AND
RESILIENT MOISTURE
MEASUREMENT SOLUTION
The AquaXact 1688 is a rugged ultra-thin film
Aluminum Oxide moisture sensor that enables
the measurement of moisture in a wide variety
of gas phase process applications, such as
glove boxes, air separation units, natural gas
processing, transportation, and instrument
air, with no calibration required after sensor
replacement or dry-out.
FEATURES AND BENEFITS
Functions as a standalone 4-20 mA
transmitter or remotely interfaces with our
digital controller, MonoExact DF310E and
MultiExact 4100
NIST-traceable field-replaceable sensor
element, for hassle-free recalibration
SAFE AREA
MEASURES
GAS
APPLICATION
DEW
H 2 O
POINT
ppmv
WATER
PROCESS
CONTROL
Stainless steel, weatherproof casing (Class 1
Div 2 in 2019) enables operation in ambient
temperatures ranging from -10 o C to +70 o C
APPLICATIONS
Glove boxes
Solder reflow ovens
Get the expert support you need: servomex.expert/service
P16
Compressed air generation
Ethylene production
SENSING TECHNOLOGY
ALUMINUM OXIDE
P17
P3